University Federal Credit Union ($3.1B, Austin, TX) created its UFCU Scholars program in 2018. In 2019, the Austin-based credit union combined that program with an existing internship program to create…
CUNA President/CEO Jim Nussle joined NCUA Chairman Rodney Hood and World Council of Credit Unions President/CEO Bran Branch Monday afternoon for a discussion on the credit union role in inclusion,…
House Democrats Monday introduced legislation to prevent a government shutdown and provide funding for federal agencies through Dec. 11. Current federal funding is set to expire at midnight Sept. 30;…
As new credit union directors settle into their roles and responsibilities, they can offer valuable views on several persistent challenges facing many boards, which may be informed by their own…
Life Insurance Awareness Month has always been a good opportunity for credit unions to take stock of their life insurance programs, and step up efforts to ensure members understand the…
Shifts in economic and member behavior have forced credit unions to alter their short- and long-term forecasting. PSCU’s Advisors Plus Consulting has identified several focus areas for credit unions as…
In this phone-glued-to-hand culture, you might think app-based banking is driving brick-and-mortar bank branches towards obsoletion. Not so! Old-school branches can breathe a sigh of relief, because – as it…
TransUnion’s quarterly Industry Insights Report and monthly industry snapshot analysis shed light on consumer credit trends during the pandemic At the end of the last quarter, one key data point…
A new report from Filene Research Institute (commissioned by CO-OP), reveals that credit unions’ best growth opportunities emerge when they connect payments to the financial wellness of their members. Analyzing…
CUNA will be engaged in House floor votes and several hearings in both chambers of Congress this week. The House is expected to consider two pieces of CUNA-supported legislation on…
The Federal Reserve's Fraud Definitions Work Group earlier this year released the FraudClassifier Model to help organizations better understand the magnitude of fraud involving payments. A NAFCU webinar Sept. 30…
Not everyone craves the professional spotlight. Some of us would rather stay in the background, doing good work and making strong contributions. Thankfully for introverts, there are many different ways…
This was written by the author Saturday morning, after the passing of Ruth Bader Ginsburg. I’ve been thinking about all of the stories of the strong women in my family…
COVID-19 has transformed your institution’s digital communication strategy into an immediate demand. However, many financial institutions still fail to meet customer-centric expectations. According to a recent Javelin report, most digital…
I’m not ashamed to admit it: I’m a Taylor Swift fan. Her pop-music beats are great for keeping my feet going on long runs, especially up steep hills. But even…
The nature of a credit union is to hold and secure sensitive information. For that very reason, many companies choose to partner with payment providers because they need someone to…
It’s September 21st, which means tomorrow is officially the first day of Autumn! I personally am looking forward to the colorful foliage, cooler temperatures, and Halloween decorations. Looking back as…
As most of us recently found out, working from home is not always the nirvana we hold it up to be. Zoom meetings with dogs barking , the newly dual-purpose…
NCUA awarded $3.7 million in grants and no-interest loans to 162 low-income credit unions, helping them provide affordable financial services to their members and communities during the COVID-19 pandemic. In…
The Treasury Department this week released a study on the current expected credit loss (CECL) standard – as required by Congress – to determine if any changes are needed to…
Almost a year ago today, on September 20, 2019, PixelSpoke participated in the Global Climate Strike. As part of our commitment to environmental stewardship, we joined other B Corp organizations…
With the need for social distancing during the current COVID-19 pandemic, you have probably heard a lot about eClosings and eMortgages. As explained in frequently asked questions (FAQs) prepared by…
In my previous blog post, I discussed how COVID-19 is impacting the auto lending industry. While industry analysts were not expecting 2020 to be a record year, with the widespread…
If you're a leader who's been able to turn a company around or achieve tremendous growth, you might think you can have the same results anywhere. But that's not necessarily…