1200% more sharing of your social media content
Your credit union is already on social media. And it rocks, right? No? So what’s missing? To clarify, social media is not an end upon itself. It’s part of a…
Syndicated
10 awesome benefits of using a CUSO loan origination system
Maximizing auto lending efficiencies with the right LOS… Is it time for you to upgrade your loan origination system? Keep reading to learn more reasons why a tried and true…
How to capture more bill pay revenue
It goes without saying—with 2020 events, credit unions need to grow their revenue where they can. The value of meeting your members where they want to pay with how they…
CUNA backs bill to establish $2B CDFI Crisis Fund
Sen. Brian Schatz (D-Hawaii) introduced a bill Tuesday that would create a $2 billion Community Development Institutions (CDFI) crisis fund to help with pandemic recovery. CUNA President/CEO Jim Nussle expressed…
NAFCU to OCC: Don’t impair FI trust, stability with unvetted charters
NAFCU's Andrew Morris Monday reiterated the association's concernsregarding the Office of the Comptroller of the Currency's (OCC) efforts to create specialized charters, arguing that regulators "should not give preference to…
HR Answers: How to present a job offer to your preferred candidate
The work of searching for job candidates for your credit union can be grueling. You need to put out the call, sift through resumes, hold in-person interviews and narrow down…
How Generation Z will shape the future of payments
Gen Z (those born between 1995 and 2015) is growing up, graduating from high school and college, and becoming increasingly influential in the payments space. They are bringing their comfortability…
There’s no place like home with a 12.5-year loan
The math is simple: 10 plus 15 divided by 2 equals 12.5. And that’s how Idaho State University Federal Credit Union($262.2M, Pocatello, ID) came up with its Velocity Home Loan.…
Right now, your digital presence is who you are
With everything happening these days, your digital presence is either your most prominent asset or your most obviously-neglected marketing liability for the foreseeable future. People have now been stuck at…
Credit union trade groups continue push for coronavirus liability protection
The two major credit union trade groups late last week renewed their call to ensure that the next economic stimulus bill includes limited liability protection, even as the issue continued…
Trends to address during planning sessions
Scenario planning, speed, and creating a human member experience top the list. As leaders committed to success at the strategic level, awareness and understanding of industry trends are vital for…
CUNA’s Michlig talks COVID-19 recovery task force
CUNA Chief Engagement Officer Greg Michlig joined CUBroadcast recently to talk CUNA’s Credit Union System COVID-19 Restart and Recovery Task Force. “The task force is about the credit union system.…
NAFCU adds Hood, Calabria to Caucus lineup, encourages CUs to join advocacy
NAFCU's Virtual Congressional Caucus kicks off in a little over a month and the agenda is quickly filling up with notable speakers including, NCUA Chairman Rodney Hood andFederal Housing Finance…
Reopening the doors … to members wearing masks
Donning a mask to walk into a financial institution has been “one of the weirdest experiences” that Ian Kildow has had in recent times. Financial fraud investigative supervisor at the…
This credit union’s show must go on
Credit unions’ response to the pandemic has showcased their overwhelming dedication to serving their members and communities, providing support and compassion during times of need. However, it also exposed limitations…
VCIO guidance on managing your credit union’s remote workforce
Remote workforce technology like virtual private networks (VPN) is nothing new for most financial institutions, though the technology has been primarily viewed as a secondary channel for working. In early…
Helping your members through the crisis with credit line increases
The pandemic has impacted American financial consumers in painful and unexpected ways. As COVID-19 continues to spread across the country with no end in sight, workers are struggling to maintain…
Planting trees and strategic plans at your credit union
An old adage goes, “The best time to plant a tree is 20 years ago; the next best time is today.” You could easily say the same for strategic planning…
Back to basics: Shopping for settlement service providers (Part 2)
In Part 1 of this blog, I discussed how to determine if a credit union has permitted the member to shop for a settlement service provider under section 1026.19 of…
Transforming FIs through digital growth with James Robert Lay
Heading into 2020, life was looking pretty rosy. There was no pressing impetus for banks or credit unions to change. Then COVID hit: the wrecking ball that has upended this…
2020 CUNA Finance Council Award winners announced
CUNA Finance Council announces recipients of the 2020 CUNA Finance Council Awards, the most prestigious industry award for credit union finance professionals. Bill Kennedy, CFO and vice president of finance,…
NCUA finalizes rule on community charter FOMs, proposes CECL phase-in plan
The NCUA Board Thursday approved several items, including: a final rule to resolve litigation surrounding its 2016 field of membership (FOM) rule, a proposed rule to establish a three-year phase-in…
Becoming masters of disaster response
People use adjectives like “dire” and “unprecedented” to describe the impact of the COVID-19 pandemic on credit union operations. To the staff of Redwood Credit Union, it’s just the latest…
Gen Z and smartphones: 5 facts your credit union needs to know
Forget billboards, TV commercials or ad spreads in the newspaper — today’s teens and twenty-somethings have their eyes glued to their smartphones, and marketing teams across the country are quickly…