Syndicated

You’ve been there before… you’re in the middle of a meeting, a conference, or just a phone call with a member… And suddenly, the call drops. You try to reconnect,…

It goes without saying that the first quarter of 2020 has been tumultuous across the board. While it can be difficult to keep up, having a solid pulse on the…

In recent months, our country has come face to face with our history of social injustice. But this isn't a problem that arose overnight; freedom hasn't been the same for…

Throughout history, unexpected events and significant milestones — from natural disasters and economic downturns to regulatory constraints and the advent of new technologies — have tested the financial services industry.…

Credit unions recognize that financial inclusion and access to capital are critical to ensuring the survival of many of our nation’s most vulnerable small businesses, especially women- and minority-owned businesses…

Ahead of today's House Financial Services subcommittee hearing examining the challenges that women- and minority-owned businesses may face when accessing capital and financial services during the pandemic, NAFCU's Brad Thaler…

Originally utilized in 1969, LIBOR—the London Interbank Offered Rate—was officially adopted by the British Bankers Association in 1986 as a benchmark rate and has subsequently become the global standard for…

As CEO of a bank that formerly operated as a credit union, I know well the importance of last week’s Supreme Court ruling on the field of membership requirements for…

Traditional financial institutions accomplished some admirable tasks in the coronavirus national emergency. They distributed billions in Paycheck Protection Program funds, provided financial services through remote channels during lockdowns, and gave…

Getting your fintech’s brand and solution in front of the right audience can be tricky. There are many steps to take with a fintech launch, but those steps require supporting…

CUNA wrote to the House Appropriations Subcommittee on Financial Services and General Government (FSGG) on Tuesday to express concern that the administration’s budget request does not include adequate funding for…

Following NAFCU's request Monday that the NCUA reinstate any field of membership (FOM) statements removed due to litigation related to its 2016 FOM rule, the NCUA Tuesday issued a Letter…

The past few months have been one of the most challenging times I’ve faced in my adult life. Back in March, when our school system announced that schools would be…

Working from home presents a whole new host of unique information security risks. Although being at home can tend to make people more lax about important information security habits, this…

According to Treasury Department data released on Monday, over 900 credit unions participated directly in the Paycheck Protection Program. Credit unions made up 18% of the program’s lending institutions yet…

Fifty Northwest credit union CEOs gathered last year, and the topic turned to Amazon Prime. Nearly all were members and enjoyed Amazon’s “One Click to Buy” feature. Convenient, cool and…

We know the job of your credit union website, and we know how your website should do that job. But don’t stop now! How do you know if your website…

We have often written and given talks about how the nature of work is changing, and here at Momentum we are no exception. Much like how the financial industry has…

Consumer Financial Protection Bureau (CFPB) Director Kathy Kraninger on Tuesday issued a ratification of prior regulatory actions taken by the CFPB. The ratification covered actions the Bureau took from January…

The U.S. Supreme Court Monday released its decision in a lawsuit, Barr v. American Association of Political Consultants, Inc., challenging the Telephone Consumer Protection Act's (TCPA) exception for government-backed debt.…

It’s an election year in the U.S. That means elevated levels of election coverage, civic engagement and—unfortunately—interpersonal conflict. Political rhetoric has reached a fever pitch and the campaign trails have…

These are, without a doubt, unsettling times. As the weeks have unfolded, conversations around diversity and equality have come to our nation’s forefront in a way unseen since the Civil…

Choices, choices… If there’s one thing we have in this crazy world, it’s a whole lot of these – and that includes CRM options for your financial institution. But, keep…

Typically, when I ask a financial brand about the ideal audience they’d like to attract, they tell me they want to reach three audiences: Students, i.e., the 16- to 22-year-olds…