Syndicated

As credit union branches closed in response to the COVID-19 health crisis in March and April, members’ primary interaction with credit unions was occurring either via the drive-thru or the…

On June 10, Credit Union Development Educators (DEs) from around the globe came together to make an incredible impact in their communities in celebration of the5th annual DE Day of…

Boxing legend Mike Tyson once famously said “Everybody has a plan until they get punched in the mouth.” Sound familiar for your community bank or credit union strategic plan? For…

June marks the 50th anniversary of Pride Month, a time to celebrate the LGBTQ+ members within our communities and to commit to creating a more diverse, inclusive and tolerant society.…

Since the nationwide implementation of social distancing measures put in place to help slow the spread of the coronavirus, many companies have shifted to operating a remote workforce. Since mid-February,…

Overdraft has always been a valuable service to consumers, even pre-crisis, and it will continue to provide value post-crisis for consumers who need to rely on this protection more than…

Credit union-supported candidates in Kentucky, New York and Virginia saw successes in Tuesday’s primary elections, with 100% of credit union candidates winning races that have been called as of Wednesday…

NAFCU yesterday announced its 2020-2021 Board of Directors following its Annual Business Meeting at the association's headquarters in Arlington, Va. Debra Schwartz, president and CEO of Mission Federal Credit Union…

Assessments of the effectiveness of fraud detection models need to keep pace with the maturation of the algorithms powering those tools, suggests Chris Nickerson, CEO of Lares, a business security…

Imagine facing discrimination in employment, housing, and other areas—even hate crimes—simply because of who you love. The fight against these injustices was the genesis of the Pride movement, says Linda…

Traditional financial institutions have been fighting to overcome evolving market challenges long before COVID-19. In many ways, the pandemic amplified many of these obstacles and accelerated the need for more…

Even if your credit union is well established as community benefactor, in times of intense turmoil you may feel called upon to stand up and make a new, visible act…

Last year, I blogged about banking members with limited English proficiency (LEP). LEP persons do not speak English as their primary language and have limited ability to read, write, speak,…

First quarter call report data provides an indication of how credit unions initially responded to the COVID-19 pandemic. Although the industry likely won’t realize the full impact of the crisis…

Credit unions are the nation's financial first responders and are the best equipped to support the people who need help the most, CUNA Chief Advocacy Officer Ryan Donovan said Tuesday.…

NAFCU, along with the Defense Credit Union Council (DCUC) and CUNA, again voiced opposition against the inclusion of a provision regarding bank leases in the fiscal year 2021 National Defense…

The recent events in the United States—no, this time, not COVID-19—the recent events surrounding the urgent call for equality led me back to Martin Luther King, Jr.’s letter from a…

Your strategic plan created last fall is more than likely in a trashcan somewhere. Thank you, COVID-19. Strategic plans are one of the many casualties left in the pandemic’s wake.…

Competitive differentiation and reputation are everything. This is especially true for financial institution brands competing with commoditized products and services that all look the same. So, in this historic time…

From the great cult classic movie “Big Trouble in Little China,” Jack Burton – “I don’t get this at all?” Lo Pan – “Shut up Mr. Burton! You were not…

The Small Business Administrationhas launched a dedicated online tool for small businesses and non-profits to be matched with Community Development Financial Institutions (CDFIs), Minority Depository Institutions (MDIs) and other smaller…

When working to provide credit union members with the tools and resources needed during an unprecedented time, NAFCU has leveraged virtual technology to ensure the industry remains strong both during…

Contactless payments are not new. In fact, consumers have used contactless cards to pay for transactions since the early 2000s, though the magnetic stripe cards of that era were far…

Members of the LGBTQ community have worked in the credit union movement for years, but there has never been an industry-wide organization that advocates for them. Until now. “The LGBTQ…