Syndicated

Since Todd Harper moved from a minority board member to chair in February, board members have become more vital in overseeing agency activities. Their increasing dialogue and comments at public…

I was talking with the CEO of a credit union this last week, and he remarked on how much the influx of deposits had driven down their net worth. We…

The Senate is in session this week, and while the House is in recess this week it will continue to conduct committee meetings. Additional information on this week in Congress…

The U.S. District Court for the Eastern District of Virginia last week dismissed a class action lawsuit related to the Military Lending Act's (MLA) exception for motor vehicles. Among the…

The age-old question of how to keep employees engaged was put to the test in 2020. With offices closed and stay-at-home orders in place for months, many credit unions and…

While the economy is rebounding more quickly than expected, the recovery isn’t benefiting everyone equally and the labor market is recovering in “fits and starts,” two economists told attendees of…

One of my favorite quotes about creativity comes from entrepreneur Marie Forleo, who coined the tagline “Create before you consume.” Now, upon first reading, you might think this only applies…

As credit unions evolve to serve their members’ changing financial needs, payments are increasingly taking a critical role in the center of the member relationship. Whereas in the past, “passive”…

On May 21st, 2021, The New York Times announced that “It was a momentous day: In the United States, there is now an excellent chance that the [COVID] retreat is…

If your financial institution is interested in increasing revenue, phone and email sales are an indispensable tool for generating profit. Consider the following statistics: Due largely to COVID-19, 41% of…

Many credit union compliance professionals are familiar with traditional mortgage transactions – when a member purchases his or her home with a loan from the credit union. However, the regulatory…

CUNA Senior Economist Jordan van Rijn talked with Buzzfeed recently about how things like leaderboards, rewards, points, and prizes in finance apps are “gamification,” or using game-like features to achieve…

Senate Banking Committee members Tina Smith, D-Minn., and Ben Sasse, R-Neb., Thursday introduced a NAFCU-sought, bipartisan bill – the Credit Union Employee and Member Safety Act – that would improve…

Carolyn White aims to create conversations that focus on “building up” instead of “tearing down.” Whether White is leading diversity courses or teaching employees about the need for compliance, she…

Carrie Hunt, the National Association of Federally-Insured Credit Union’s longtime executive vice president of government affairs and general counsel, has been selected to head the Virginia Credit Union League. She…

We have blogged about the Consumer Financial Protection Bureau’s (CFPB) new general qualified mortgage (QM) definition a couple of times. The new general QM definition replaced the 43% debt-to-income ratio…

It's easy to underestimate the power of communication. It isn't something we're aware of at all times – from our body language to our tone to our word choice, communication…

Much like Captain Ahab chasing the white whale, or Don Quixote tilting at windmills, banks and credit unions spent the better part of a decade searching for what exactly Millennials…

Sens. Tina Smith (D-Minn.) and Ben Sasse (R-Neb.) introduced a bipartisan bill, the Credit Union Employee and Member Safety Act Thursday. The bill would update the credit union member expulsion…

NAFCU joined with several other trade associations spanning various industries this week to urge lawmakers to oppose legislation that could hurt consumers, small businesses, and employees by removing arbitration provisions…

The COVID-19 pandemic will be remembered in the future as one of the most uncertain times faced by individuals, organizations and industries around the world. From unique lockdown measures to…

Among regulators’ biggest concerns about cannabis banking is the prospect of credit unions having to divest these assets due to a changing regulatory landscape, says Doug Fagan, president/chief financial officer…

1. Go digital and engage with younger generations Millennials and Generation Z are not so different: they both share the need for a financial partner that can help them organize…

Founding and owning a successful business doesn’t necessarily insulate someone from potential financial difficulties. Indeed, balancing the needs of the business with personal financial needs can be an ongoing challenge.…