Syndicated

In April we provided initial takeaways for the impact of COVID-19 on overdraft services. We have learned a great deal as our team continues to work closely with clients on…

The members of a credit union’s board of directors are often referred to as volunteers, and for good reason. The FCU Act and NCUA regulations – specifically section 701.33 –…

As not-for-profits, credit unions are limited in what they can do to recruit and retain top talent, particularly even more so since the excise tax was implemented by IRS interim…

As cardholder spending preferences have drastically changed during the COVID-19 pandemic, flexibility is more important than ever to ensure your credit union’s loyalty programs are evolving with your members’ needs.…

Credit unions tend to be on the forefront of financial health; implementing enterprise-level and consumer-centric strategies, designing high-quality products and services, and measuring their members’ outcomes so they can pursue…

The CFPB is partnering with the Federal Trade Commission (FTC) and more than 50 federal and state law enforcement agencies to launch a nationwide law enforcement and outreach initiative to…

In 2019, credit union executives received healthy salary increases across the board, according to the 2020 CUES Executive Compensation Survey. This is perhaps not surprising. Until March 2020, the U.S.…

Produced by Securian Financial You’ve been focused on essential business operations and taking care of urgent member needs. But, it’s still important to set your sights on creating memorable, valuable…

President Donald Trump early Thursday morningsigned a spending bill to keep the government openuntil December 11, according to a tweet from White House spokesman Judd Deere. The President signed the…

CUNA President/CEO Jim Nussle spoke with Consumer Financial Protection Bureau Director Kathy Kraninger Wednesday on a number of credit union issues related to the pandemic. CUNA has been in constant…

The Senate Tuesday invoked cloture on the continuing resolution to extend federal funding to Dec. 11, setting the chamber up to pass the legislation today. The president is expected to…

Advocacy News You Can Use International Credit Union Day is coming up on October 15 this year. This year’s theme is—“Inspiring hope for a global community.” The focus reflects how…

Is digital transformation homogenizing financial services and undermining what sets credit unions apart? It’s an important question. A digital transformation does make it harder to differentiate a financial institution, concedes…

Thanksgiving is a holiday full of time-honored traditions—but 2020 has been anything but traditional! The coming holiday will still be a time to enjoy with family and friends, celebrate togetherness,…

Quick! When’s the last time you got excited about including direct mail in your marketing plan? If it’s been a while, we’re guessing your avoidance boils down to our spin…

Before the pandemic, many credit unions and community banks placed healthy value on employee training. During and after, however, we’ve seen huge room for improvement. Training for employees and managers…

Social distancing measures at the first debate between President Donald Trump and his Democratic rival Joe Biden meant that their podiums were far apart from one another and there was…

If it’s been ages since you’ve set foot inside a bank or opened an account statement, you probably have mobile banking to thank. Mobile banking apps are designed to make…

Credit unions welcome fintech innovation and competition but are concerned that many products and services offered by fintechs skirt consumer protection regulations,CUNA wroteto the House Financial Services Task Force on…

The NCUA Monday published anew Letter to Credit Unionsfurther detailing application requirements for credit unions interested in seeking a community charter under the recently finalized field of membership (FOM) rule…

The only way for any diversity and inclusion program to survive and be effective is through leadership commitment. My credit union, Tennessee Valley Federal Credit Union, Chattanooga, has 13 members…

Thirty-nine credit union professionals and volunteers have been named as 2020 Credit Union Rock Stars byCredit Union Magazine. The Credit Union Rock Stars program, sponsored byFiserv,recognizes outstanding credit union professionals…

Amazon.com Inc. has announced the launch of Amazon One, a contactless device that scans for payments, loyalty programs and more. Amazon One is rolling out at two of the e-commerce…

Last Friday’s blog looked at some of the Regulation E issues that came up in the Consumer Financial Protection Bureau’s (CFPB) Summer 2020 Supervisory Highlights. The Supervisory Highlights document some…