When CUES asked if I would focus this month’s article on advice for working remotely during back-to-school season, I struggled at first to think of what I could contribute. I…
To combat the potential long-term deleterious effects of the coronavirus on the American economy, U.S. lawmakers passed the Coronavirus Aid, Relief, and Economic Security (CARES) Act in March 2020. The…
This blog is the third in a series about point-of-sale financing, discussing how it has grown in popularity, why it impacts credit cards, and whether the industry is positioned for…
We're talking about how to provide the best financial education possible to support your members through the COVID-19 crisis, and foster lasting financial wellness for them into the future. This…
In my last blog, I described how the Right to Financial Privacy Act (RFPA) prohibits a credit union from providing a member’s account information to a federal law enforcement agent…
CUNA supports bipartisan Senate efforts to extend the Covered Business Method (CBM) review program at the U.S. Patent and Trademark Office (USPTO), it wrote to Sens. David Perdue (R-Ga.) and…
According to the Bureau of Labor Statistics, jobs grew by 1.4 million in the U.S. in August. NAFCU Chief Economist and Vice President of Research Curt Long remarked on the…
We are living in fast-changing times. Lenders that fail to meet the changing demands of borrowers will be ill-equipped to compete for their business. While other industries have learned to…
In recent years, an annual life insurance study has shown a sobering percentage of U.S. adults don’t have life insurance. According to the 2020 Insurance Barometer Study conducted by LIMRA…
A data revolution has been brewing in financial services for a long time – and credit unions are well positioned to lead the charge. In fact, credit unions have unrivaled…
With many employees still working from home, there is a continued need to develop virtual strategies for ongoing learning and training opportunities. Aside from supporting employee development and success, adopting…
What is marketing? Ask a hundred people, and you will probably get a hundred different answers. A common thought is “Just send it to the Marketing Department, and they will…
Let’s talk about my day yesterday: First, I woke up and went on a run. I turned on an app on my phone that tracks my distance and pace and…
Diversity. Equality. Inclusion. (Otherwise referred to as “DEI”) It’s stand-up, speak-out, real-talk time. And on this week’s episode of Banking On Experience, Michael Murdoch of Wauna Credit Union joins CRMNEXT’s…
The National Credit Union Foundation has been working closely with state credit union foundations and leagues,specificallywith the California and Nevada Credit Union Leagues,Louisiana Credit Union League,andtheCornerstone Credit Union Foundationto evaluate…
NAFCU next week is hosting a complimentary webinar to update credit unions on the status of the NCUA's exam modernization initiatives. Representatives from the NCUA will provide an overview of…
The Office of the Comptroller of the Currency’s effort to create a federal fintech charter is in trouble because of a provision of the National Bank Act adopted by Congress…
The best way to understand a process isn’t by going to the experts who designed it. Rather, it’s by asking the peoplewho use it. PenFed Credit Union in Tysons, Va.,…
The Consumer Financial Protection Bureau is asking at least three federal courts to affirm decisions the agency has made, even though the U.S. Supreme Court ruled earlier this summer that…
The 36th annual Children’s Miracle Network Telethon raised a record-breaking $360,031.26 to benefit equipment, programs, and research at Penn State Children’s Hospital. The event, which was rescheduled from June due…
Any business that maintains and uses data should technically have a means of backing up and recovering that data in the event of a disaster. For financial institutions like banks…
For decades, leaders have adjusted business models as technology has improved our lives and disrupted the status quo. In this leadership blog, I constantly encourage innovation and risk taking to…
Federal Housing Finance Agency (FHFA) Director Mark Calabria responded to letters from CUNA and all 35 state Leagues expressing concerns over the proposed GSE refinance fee. CUNA wrote to the…
Following Tuesday's hearing with Treasury Secretary Steven Mnuchin, the House Select Subcommittee on the Coronavirus Pandemic released a preliminary analysis of the paycheck protection program (PPP), which found that "billions…