Why direct mail still matters in the digital age
Yes, it may seem odd in an age of SEO and retargeting to be talking about mail — the kind you can touch. Yet direct mail at the ripe old…
Syndicated
Valentine’s Day ideas to show your credit union members some love
It’s that wonderful time of year when everyone is thinking romance. And nothing says romance like credit union talk! Of course, we thought it would be good to publish our…
8 symptoms of an unhealthy culture
Remember that feeling as a kid when your parents tried to take your temperature? No, notthat way. I’m talking about when you were a little bit older, and they told…
Controlling the information ‘fire hydrant’
Digital tools that facilitate board communication are a wonderful thing, but Michael Daigneault warns of an unintentional consequence of such unfettered access to information—the potential for information overload. “We’re living…
CUs committed to DEI, concerned with ‘one-size-fits-all’ proposals
The credit union system has a shared commitment to advancing diversity and inclusion, but has concerns about proposals that would require employment diversity data from all institutions regardless of size,…
House panel questions Powell on economy, coronavirus, CRA
Federal Reserve Chairman Jerome Powell provided the House Financial Services Committee with economic insights during a hearing Tuesday, indicating that he does not expect a recession soon. Powell is on…
The 6 crucial things to keep in mind for 2020 audits
The NCUA has made no bones about how important consumer financial protection regs will be to its examiners this year. In fact, the agency is requiring its exam team to…
7 tips to get you ready for CUNA GAC
My first time at the CUNA Governmental Affairs Conference (GAC) was in 2000. On a break from exhibiting, a co-worker and I went to tour the White House, and while…
Do I even need life insurance? 5 effective ways to market to your consumers
You have probably heard these questions before: ‘Why do I need life insurance?’ ‘How much is this going to cost?’ ‘What is the difference anyway?’ ‘That will probably never happen…
The motivation challenge
People aren’t pigeons. Did you know that the employee motivation philosophies many businesses still use today were devised in the 1930s and ’40s? Susan Fowler, author of Why Motivating People…
GAC webinar will detail credit union 2020 advocacy agenda
The credit union industry’s premier advocacy event, CUNA’s Governmental Affairs Conference (GAC) kicks off in less than two weeks, and attendees are invited to a webinar scheduled for Feb. 18.…
SBA makes NAFCU-sought changes to express loan interim rule
The Small Business Administration (SBA) Monday published an interim final rule – along with a request for additional comments – to incorporate express loan program requirements into other business loan…
Board portals are for smaller credit unions, too
Over the past two decades, board portals have become accessible and affordable to the entire spectrum of credit unions. “I’m a big fan of board portals,” says Michael Daigneault, CCD,…
A question CUs need to be asking now
How effective are credit union plans for addressing pandemics and business continuity? It’s a question credit unions need to be asking right now as the coronavirus outbreak continues to grow.…
Grading classical brand archetypes for credit unions
Branding is important. It builds recognition and trust in consumers. It’s the reason people use words like Coke, Xerox, and Post-It instead of cola, photocopier, and sticky note. Branding is…
Banking must bridge the growing digital transformation skills gap
Financial institutions globally are investing more than ever in technology and digital capabilities that will allow them to compete more effectively against both fintech and big tech organizations. While advances…
Trusts and membership qualifications: A trustee walks into a credit union 2.0
As any other member, trusts are required to qualify for membership by being within a credit union’s field of membership (FOM), paying par value and meeting any other membership requirements…
CUNA engaged with administration budget, cybersecurity hearings
Both chambers of Congress are in session this week and CUNA will engage with several hearings related to the administration’s 2021 budget, monetary policy and cybersecurity, among others. Complete details…
Job gains, labor force participation drive January job growth
With 225,000 jobs gained last month, NAFCU Chief Economist and Vice President of Research Curt Long said the report was "a good one," noting "sturdy job gains and rising rates…
Your inner game … how is it going?
It was brilliant to meet and work with the leaders who participatedin CEO/Executive Team Network last November. I wanted to take a minute to remind participants—and to share with CUES…
Could the SBA be a TIP charter?
One cause near and dear to the hearts of many credit unions is to comprehensively support their local communities. One way credit unions can do this is to partner with…
How can credit unions attract new customers through technology?
More and more retail and commercial customers are demanding a seamless banking experience. And it’s not just the centennials and millennials; Gen Xers and baby boomers also want immediate access…
The number of Fs your credit union makes
There’s evidence to suggest a cooling economy. Economists point to GDP growth that is limping at a slow pace. Even the Credit Union National Association is predicting “slower economic growth,…
If you got an email about the $117.5 million Yahoo data breach settlement, here are your options
If you’ve received an email from Yahoo in recent weeks alerting you to a data breach settlement, now is the time to pay attention and take action. As part of…