4 creative ways to use Facebook cover images for your credit union
Facebook cover images are a generous amount of “real estate” on your Credit Union’s business Facebook page…make sure to take advantage of this feature! If you’re not using it yet,…
Syndicated
Why your title does not define you as a leader
It is Saturday morning and career coaching time. One of my favorite questions to ask a client is, “What’s next for you?” A multitude of responses include, “I have more…
Cybersecurity investment pays dividends three times over
Building a sustainable cybersecurity program is crucial for credit unions, as 61% of cyberattacks are aimed at small- to mid-sized businesses, particularly financial institutions, according to the 2017 Verizon Data…
Does your brand care as much as it cleans?
An interesting TV commercial for Woolite detergent caught my eye a few days ago. Yes, laundry detergent caught my eye. What stuck out most about the ad was its concluding…
A great rate to fill the deposit gap
In the third quarter of 2015, the loan-to-share ratio at Day Air Credit Union($391.3M, Kettering, OH) reached 104%. The credit union’s fast-growing indirect loan operation had helped position the Ohio…
NCUA offers info, assistance to CUs in path of Hurricane Florence
NCUA is closely monitoring Hurricane Florence, it said Wednesday, and has a hurricane information webpage with materials on preparedness and recovery for credit unions and members affected by the storm.…
NAFCU at White House to talk housing finance reform
NAFCU Senior Regulatory Affairs Counsel Ann Kossachev today will attend a meeting at the White House to discuss housing finance reform priorities. NAFCU has shared its core principles for housing…
NextGen Know-How: Creating an exceptional culture
You may know Netflix as a top media entertainment provider, with shows like Orange is the New Black and Stranger Things, but behind this media giant is a high-performance company…
Cybersecurity: What’s your level of preparedness?
NCUA is using a new tool to gauge credit unions’ level of cybersecurity preparedness: The Automated Cybersecurity Examination Tool (ACET). Developed in 2017, ACET consists of an inherent risk profile…
U.S. mobile fraud attacks up 44% in first half of 2018, report finds
Fraud attacks on mobile transactions rose 44% in the United States and 24% globally year over year for the first half of 2018, and a third of all fraud now…
You don’t know what you don’t know
When a member goes to check their account balance through a mobile banking app, they don’t think about the types of integrations that were put in place by their credit…
Whew, EMV is here. And now we’re doing contactless?
This began as a comment to the article “What Will the Arrival of Contactless Payments Bring?” I aim to dive a bit deeper into my positions within the confines of…
How to pick the right digital marketing agency
When your Financial Institution is in the market for some help in this new age of digital marketing, it's often a good idea to reach out to an agency for…
FinCEN’s limited CDD relief now permanent
FinCEN’s Customer Due Diligence rule has been in effect, for the most part, since May 11, 2018. As you may remember from past blog 1 and blog 2, FinCEN created…
How (personal) accountability drives empowerment
Holding oneself accountable is more than a slogan or bumper sticker. A fundamental tenet extraordinary leaders embrace is that the degree to which they hold themselves accountable dictates the extent…
CUNA: Data breach bill a ‘strong step in the right direction’
The Consumer Information Notification Requirement Act (H.R. 6743) is a strong step in the right direction, and CUNA looks forward to working with Congress to do more on data security,…
As East Coast braces for hurricane, NAFCU readies CU resources
Credit unions are being advised to take precautions and review NAFCU's resources if they need as Hurricane Florence – currently a Category 4 storm – makes its way to the…
Mobile wallet use hinging on discounts & coupons, research finds
The trick to driving mobile wallet adoption may rest in coupons, discounts and loyalty rewards, according to new data from Javelin Strategy & Research. The San Francisco, Calif.-based research and…
How (and why) consumers and banking providers don’t see eye to eye
Financial institutions have a good basic understanding of the consumers they serve, but significant weaknesses in their view are limiting their full comprehension of what consumers want. Most banking executives…
What are the benefits of hiring a credit union security consultant?
Pulling in a third party to bolster your security needs will increase your overhead a little bit. In today’s blog post, we’ll take a look at three reasons why hiring…
Get buy-in at the beginning
“This is no longer a vacation It’s a quest! It’s a quest for fun!” exclaims a flustered Clark Griswold in the movie “National Lampoon’s Vacation.” He’s at the end of…
Stand out from your competition
Face it, you’re one of many financial institutions. Why should someone join your credit union instead of their nearest available bank? If your answer is that you have great rates…
Alexa, how does Numerica do payments?
Mark Fox joined Spokane Railway Credit Union as a teller in 1996. In 2015, he became the first vice president of payments for what’s now Numerica Credit Union($2.2B, Spokane Valley,…
CU tax status untouched in ‘Tax Reform 2.0’ from House Ways and Means Committee
The credit union tax status remains untouched in the House Ways and Means Committee release of “Tax Reform 2.0,” legislation intended to make several changes to the Tax Cuts and…