If you ask me why one more time . . .
When faced with a problem we often jump to a solution. How often do we stop to evaluate the problem itself? Do we really know if that is the true…
When faced with a problem we often jump to a solution. How often do we stop to evaluate the problem itself? Do we really know if that is the true…
Yesterday word got around that Ray Sanchez, who heads the Florida Banker’s Association wrote an impassioned plea in that bastion of balanced opinion called the Wall Street Journal Op Ed…
Understanding and managing the risks associated with the changing world of data security, and being prepared for breaches and how to respond, have become business necessities. This three-part series, based…
As a serial entrepreneur, I’ve started three companies, bought two, and become a partner in another. Through all the ups and downs, I’ve learned a lot about the connection between…
Credit unions need regulatory relief regarding the Telephone Consumer Protection Act (TCPA), CUNA wrote to the Senate Commerce Committee Tuesday. CUNA sent its letter for the record of the committee’s…
The Senate Commerce Committee today holds an oversight hearing for the Federal Communications Commission (FCC). Ahead of the hearing, NAFCU Executive Vice President of Government Affairs and General Counsel Carrie…
Successful organizations are derived from strong leadership teams that care about their employees and have the experience needed to influence and shape the organization. During times of transition—which may cause…
Bob Burrow had a front-row seat to a watershed moment during the fight to pass H.R. 1151, the Credit Union Membership Access Act. It came during a House Banking Committee…
Millennials would buy or consider buying non-financial products from credit unions or banks, according to a survey of more than 2,000 consumers by Cornerstone Advisors. The Scottsdale, Ariz.-based consulting group…
In early July, U.S. Rep. Jackie Speier (D-CA) sat down with Adama Iwu, Visa’s senior director of global government relations, for a difficult but important conversation. Speier, one of the…
The FBI recently announced that financial institutions need to prepare themselves for a large-scale ATM fraud scheme that is coming in the next few days. According to a recently published…
Earlier this month I wrote about my experience (and privilege) of serving as one of the lead instructors at the CUES School of Strategic Marketing in Seattle a few weeks…
As I sit around the table with my project team, we discuss who we are trying to help. This is an important step in design thinking, who are you trying…
This year has been a “wildly successful year in credit union advocacy,” CUNA Chief Advocacy Officer Ryan Donovan said, and during the August recess credit unions have a great opportunity…
A new report from Juniper Research estimates that cybercriminals will steal more than 146 billion personal and financial data records globally over the next five years. In addition, the firm…
An important element of every credit union’s business plan is philanthropy. How do we as an organization give back to the communities we serve? Most credit unions support local events,…
New data indicate subprime auto loans are declining, but it’s not the result of big banks such as Wells Fargo exiting the business as much as it is due to…
Health and financial well-being are intrinsically linked. Think about it: financial insecurity is a major source of stress, and stress impacts our physical and mental health, including our decisions; poor…
The board of directors approved the strategic plan, and all the work that led up to the strategic planning event culminated in the alignment of the vision, mission, and strategic…
How well-positioned is your credit union to help members lead more secure and, presumably, better-funded, lives? Quite well, right? But how well are you placing your members at the center…
As we visit with Dashboard clients, we’re hearing plenty of buzz about the need to further raise deposit rates to remain competitive and meet customer expectations. With the likes of…
Hispanics are more optimistic about their financial futures than other consumers segments. As multicultural marketing expert Isaac Mizrahi shares in Forbes, in the next 12 months… • 9 percent of…
President Donald Trump signed the National Defense Authorization Act (NDAA) for fiscal year 2019 Monday at Fort Drum, enacting the legislation without a provision that could have negatively impacted military…
The Bureau of Consumer Financial Protection (previously the CFPB) will reportedly not examine financial institutions for compliance with the Department of Defense's (DoD) Military Lending Act (MLA) rule. This rule…