From business innovations and media headlines to TV and movies, it seems that artificial intelligence (AI) is virtually everywhere. While still in its early stages across the financial services industry,…
CUNA and the Illinois Credit Union League (ICUL) saw a victory late Tuesday with the dismissal of a frivolous lawsuit against Aurora (Ill.) Policemen CU. CUNA and the league worked…
NAFCU today will meet with the newly selected Bureau of Consumer Financial Protection's (formally the CFPB) Office of Innovation Director Paul Watkins for an introduction to the bureau's new office…
One of the top reasons leaders fail is the inability to get things done through other people. Whether it’s a lack of delegation, a lack of developing employees or not…
Alan S. Kaufman, who has been accused by the NCUA for allegedly violating laws and his fiduciary duties while he served as president/CEO of Melrose Credit Union, told CU Timesthat…
The Kroger grocery chain is poised to expand its ban on Visa credit cards: 21 supermarkets and five gas stations in California no longer will accept Visa credit cards starting…
Financial security means many things to many different people. And, for many credit union members, a financial advisor can provide vital insights that can support near- and long-term financial health.…
Last month I had the honor and privilege of serving as one of the lead instructors at the annual CUES School of Strategic Marketing held in Seattle. We talked all…
At the age of seven, the only profession I considered was a princess or superhero. While I didn’t know what I would become as an adult, I knew that I…
A few months ago, I posted a survey on my personal Facebook page, asking, “If you use a bank instead of a credit union, can you tell me why?” It…
The Small Business Administration’s (SBA) Office of Advocacy wrote to the Federal Communications Commission (FCC) sharing credit union concerns with the Telephone Consumer Protection Act (TCPA). Members of CUNA’s Small…
NAFCU has added four more lawmakers to its growing lineup of speakers for its upcoming Congressional Caucus, Sept. 11-14 in Washington. Attendees will hear from Sen. Jon Tester, D-Mont., and…
Companies like Google, which receives an average of 3 million job applications yearly, and Amazon, which once received 20,000 applications in a single day, use a whole suite of tools…
I was working at Patelco Credit Union and assisted in the coordination of informing members of our issues and gathering signatures. Member support was overwhelming, and the only issue was…
One CUSO is helping credit unions not only recover charged off loans, but also bring delinquent borrowers back into the credit union as members in good standing with sound FICO…
You may have seen the story on the news recently: former video megachain Blockbuster is down to their final store. The familiar blue and yellow signage that once graced over…
Credit unions have always made a difference for the communities they serve through deposit offerings, loan programs, branching options, and more. Today, some are pushing beyond traditional loan products to…
The federal mid-term elections are virtually upon us, which brings to mind the constraints that are placed on credit unions concerning their participation in our democratic election process. Certainly, credit…
"Our people are our greatest asset." These feel-good words have decorated countless company walls, websites and mission statements. But let's be real. Most organizations don't treat their employees like assets.…
Optimizing the customer experience was overwhelmingly deemed the biggest opportunity for 2018 for bankers (36 percent) surveyed a recent 2018 Guide to Financial Marketing report sponsored by Deluxe. Data-driven marketing…
Credit unions saw an industry-changing victory 20 years ago with the passage of H.R. 1151, CUNA President/CEO Jim Nussle wrote in an op-ed Monday, a win that demonstrated the credit…
NAFCU is asking the Bureau of Consumer Financial Protection (formerly the CFPB) to expand its payday lending rule exemptions as the NCUA considers a proposed rulemaking to enhance its payday…
The Industry’s Most In-Demand Event for Credit Union Executives! September 18, 2018 - The Westin Denver International Airport Attend our one-day educational seminar delivered by seasoned, knowledgeable presenters with decades…
Credit card issuer TCM Bank, which works with some 750 small and community U.S. financial institutions, including credit unions, exposed the personal information of thousands of individuals who applied for…