Is the credit union movement ambitious enough?
Credit unions are different from banks. Most credit union members understand this. Credit unions don’t have stockholders to distract management and skim off the profits. Instead of fixating on profits…
Syndicated
Financial institutions still love branches (and here’s why)
We’ve all heard the parables — cautionary tales about Netflix killing Blockbuster, and Amazon’s retail takeover. And yes, more and more Americans bank digitally. But branches remain a critical component…
Compliance: NCUA highlights share insurance resources
The NCUA conducted a recent webinar in which staff discussed how credit union employees can help their members maximize National Credit Union Share Insurance Fund (NCUSIF) coverage. The webinar will…
This week: NAFCU advocating RBC delay to NCUA, Senate; NFIP extension likely
NAFCU this week will continue leading advocacy efforts to delay the NCUA's risk-based capital (RBC) rule as the agency considers a proposed rule to delay it by one year. NAFCU…
3 ways mobile card controls provide the ultimate member experience
It is no secret that financial services have gone mobile. According to The Economist’s study, “Retail Banking. In Tech We Trust.,” 72% of people using a mobile phone in the…
Should we retain transaction receipts?
Record retention questions are fairly common for the NAFCU Compliance Team. In the past, we have written a general overview of record retention requirements and highlighted potential state law implications.…
3 powerful reasons to invest in AI today
While 2018 is quickly being dubbed “the year ofAI,” by all indicators fintech’s latestphenomenon is just getting started. According toIDC, global spending on cognitive and artificial intelligence systems will reach…
Six “quick tips” for managing card fraud exposure
During a recent webinar on fraud, attendants were asked what kind of fraud they were experiencing the most in 2018. Of those who responded, 82% stated that card fraud was…
6 tips for creating future leaders
Part of being a leader is ensuring you put the right people at the top of your organization. Developing future leaders takes time and effort, but can make your job…
What will the arrival of contactless payments bring?
EMV was just the beginning. For the past several years, financial institutions and merchants have worked to ensure the hardware and software behind card payments complied with EMV requirements. They’ve…
CUNA, leagues to attend NCSL in Los Angeles next week
CUNA and leagues will be on hand with nearly 6,000 attendees at the National Conference of State Legislatures (NCSL) Legislative Summit July 30-Aug. 2 in Los Angeles. Attendees include state…
NCUA to consider RBC proposal next week
The NCUA Board during its meeting next week will consider a proposed rule related to risk-based capital (RBC). Though details on this proposal won't be released until Thursday's meeting, NAFCU…
4 steps to workplace wellness
The recent suicides of iconic fashion designer Kate Spade and internationally renowned chef Anthony Bourdain renewed attention on a disturbing trend in the U.S. Deaths by suicide have been increasing…
PODCAST: Go slow as a new leader
If you want to drive change at your credit union, think culture first and strategy second. That’s one lesson Nicholas Mathiowetz has learned since becoming CEO four years ago at…
More than half of consumers say they’ve looked for new FI during last year
More than half of consumers in a new survey said they searched for a new financial institution or new account in the past 12 months, while 28% indicated they have…
Social media is risky business
Credit unions have become more aware of the importance of having a strong online presence and many are equipping themselves with the information and talent needed to be successful. In…
In a digitally-transformed world, partnerships count
According to a recent CO-OP study, the vast majority of credit unions – a full 88 percent – view digital transformation as “extremely” or “quite” important. Even so, nearly half…
How to build a loan program that attracts all consumer demographics
There are a lot of companies out there competing for your loan business. At the same time, rates are soon going to increase, which will lessen the pool of prime…
14 ways to enhance financial websites so they stand out
Let’s face it… Many financial institutions look and sound alike. They all offer basically the same products and services — from standard checking accounts and home loans to online banking.…
Credit unions: Apply for the Excellence in Lending Awards today !
Does your credit union have a stellar lending program? Then we have good news! Applications are now being accepted for the annualExcellence in Lending Awards, which recognize outstanding credit union…
CUNA supports Senate FSGG bill w/ full CU fund allocations
CUNA wrote in support of the Senate’s Financial Services and General Government (FSGG) Act for Fiscal Year 2019 and its funding levels for several vital credit union funds this week.…
Sen. Cruz, House Financial Services Committee members to speak at Caucus
Sen. Ted Cruz, R-Texas, and three members of the prestigious House Financial Services Committee are slated to join hundreds of credit union representatives at NAFCU’s Congressional Caucus, Sept. 11-14 in…
Tech Time: Making the most of user surveys
In my experience, credit unions do a decent job of understanding system functionality and providing training to their employees when they purchase new software. However, they are less on top…
The 5 Cs of credit: A business lending perspective
“The 5 Cs of credit have been around a long time, and they’re still rock solid,” says Dana Sumner, president/co-founder of Development Finance Training and Consulting. But how they’re categorized…