NCUA consistently urges all federally insured credit unions to perform routine reviews of their disaster preparedness and response plans. During times of emergency, credit unions need to have heightened awareness…
Macy’s Inc. said hackers obtained names and passwords of online customers and potentially were able to access data including their credit card numbers and expiration dates. The data breach impacted…
Offering financial services to businesses means actively working to generate and convert leads, typically through digital marketing. At the same time, digital marketing means operating on a scale and marketplace…
Like the swallows coming back to Capistrano in the spring, the return of 100 degree days in Texas in the summer and yet another terrible Transformers movie (for Pete’s sake,…
With 150 million users and over 15 billion (yes, billion!) photos shared all over the world, Instagram is a powerful tool to share content and engage with your fans. But…
If your members are among the 87 percent of Americans planning a vacation this summer, now is a perfect time to offer them a few tips on ways to keep…
Symmetry is used in all forms of art and studied in all branches of science.* It exists all around us: in the device you are using to read this; in…
Bureau of Consumer Financial Protection Acting Director Mick Mulvaney announced this week he has selected Brian Johnson to assume the responsibilities of Acting Deputy Director. Johnson currently serves as principal…
President Donald Trump on Monday nominated Judge Brett Kavanaugh to the Supreme Court. Kavanaugh has served on the U.S. Court of Appeals for the D.C. Circuit since 2006; in 2016,…
Banking is important to everyone, even if your members don’t think about it every day. It’s a trust-based business; when you trust your money to someone and think about how…
The U.S. Secret Service is taking a firm stance against privacy coins such as MoneroandZcash. A top official from the agency has reportedly sought help from Congress by asking lawmakers…
The credit union industry is safe, but it’s not sound. Perhaps the best way to turn that around is by turning the NCUA into a champion of the cooperative financial…
In preparation for the upcoming Discovery Conference 2018, Global Futurist, Innovation and Digital Media Strategist Scott Bales took some time to talk with us and share a bit about his…
Want to identify your service pain points, boost collaboration between departments, and ultimately improve the member experience? Try “journey mapping,” a panel of credit union leaders advised at the co-located…
It’s been 40 years — wait. That can’t be right?? *sigh* Yep. It’s been 40 years since “video killed the radio star” with the introduction of music videos on MTV,…
CUNA will be engaged with a Senate Banking Committee hearing on the Fair Credit Reporting Act this week, in addition to other activities in both chambers. The House and Senate…
NAFCU, in a letter Monday to the Bureau of Consumer Financial Protection, offered ways for the bureau to improve its education programs to strengthen consumers' financial literacy. NAFCU's top recommendation…
Drumbeats are getting louder: a growing number of very big banks are offering customers a way to get cash from ATMs with a phone only, no plastic card needed. “Cardless…
New Federal Reserve Board rules that took effect July 1 now have many credit unions scrutinizing what’s written on the back of checks they deposit, and credit unions that aren’t…
At around 90 pages long, the EU’s recently-begun privacy regulation isn’t very complicated, but it has still sparked confusion among many US-based businesses. This regulation—commonly known as GDPR, redefines concepts…
$1 billion 1st United Services Credit Unionknew members were starting to show more interest in deposit rates as the Fed started increasing the base rate. Steve Stone, CEO of the…
On July 3rd, New York State’s Department of Financial Services issued a strong statement encouraging both credit unions and banks to consider providing banking services to marijuana and hemp businesses…
Greetings Compliance Friends! I hope everyone is well rested from the shortened Independence Day week. For me, I am excited at the prospect of having left over Bar-B-Que for the…
I hope you spent the Fourth surrounded by family and friends and took a little time to reflect upon and celebrate all the freedoms we're blessed to enjoy in America—fireworks…