Bureau of Consumer Financial Protection Deputy Director Leandra English will step down from the bureau and no longer challenge Acting Director Mick Mulvaney for leadership of the bureau, according to…
The House and Senate are both in session this week and NAFCU remains engaged with lawmakers as the chambers take steps to move to a conference committee to hash out…
The reaction from credit unions to CUNA’s aggressive request for $100 million in funding for its new awareness campaign has been largely positive, according to the trade group. But it…
Are we becoming a cashless society? Research by Capgemini and BNP Paribas suggests that might just be the case; their recent study projects that digital payments will reach 726 billion…
Humans recognize patterns and familiar shapes even if they are incomplete because individual elements are perceived as parts of a larger whole. For example, we perceive the image above as…
Leaders are not rare. Every sector of business has them – good and bad. When evaluating the performance and abilities of great leaders, do you ever wonder how you stack…
Border Federal Credit Union($147.0M, Del Rio, TX) knew it was helping people help themselves, but after more than a decade of providing financial counseling, the credit union had no easy…
Credit unions will have two final opportunities to comment on Bureau of Consumer Financial Protection Requests for Information (RFI) this month. These deadlines will wrap up the bureau’s series of…
NAFCU yesterday filed its 14th amicus brief in support of credit unions targeted by Americans with Disabilities Act (ADA) website accessibility litigation. This amicus, in support of Northwest Federal Credit…
Can happiness and success co-exist? That depends on how you define success. “The idea of happiness and success don’t always go together,” says Daniel Lerner, co-author of “U Thrive: How…
Americans’ sentiment approached a 17-year high last week on increasingly upbeat views of the economy and personal finances, the Bloomberg Consumer Comfort Index showed Thursday. Weekly index increased to 57.6,…
History and tradition can serve as great comforters. They can also serve as detriments to your bank or credit union strategic planning session. Far too many financial institutions simply go…
These days, we consistently hear about how strong the U.S. economy is, with home values quickly increasing and low unemployment creating lucrative opportunities for workers. Despite that, many Americans are…
It’s now July and time for a mid-year review. I’m willing to bet there are a quite a few to-dos left on your marketing plan that haven’t moved forward –…
Two years ago, ThePaymentsReview published an article asking the question “Will contactless payment cards catch on in the United States?” So far, they have not. But if it is up…
Credit unions once again beat banks in new member/customer service ratings released by Forbes. Credit unions earned an average score of 80 versus 75.2 for banks in Forbes’ first-ever Best-In-State…
Credit unions have about two weeks left to save on registration for NAFCU's Congressional Caucus – the credit union lobbying event of the year – which highlights NAFCU's award-winning advocacy…
CUNA President/CEO Jim Nussle introduced the “why” of the Creating Awareness Initiative Friday at the CUNA America’s Credit Union Conference. During Saturday’s general session, attendees learned the “what.” The initiative…
A new study from J.D. Power has found that direct banks outperform traditional ones in customer satisfaction and mobile experience, but they may be losing their luster — creating potential…
If you’ve ever required the services of a chiropractor, you understand the importance of proper alignment. It doesn’t matter how strong you are or how fit you may be, when…
A State of the Union speech 75 years ago provides some perspective on today’s state of the credit union as we celebrate this week the first-born of our patriotic holidays.…
That is the question I was thinking about this morning. After reviewing California Bill AB375 which imposes European like restrictions on companies doing business in California that buy and sell…
The Bureau of Consumer Financial Protection has several ways in which it can assist the credit union industry in complying with regulatory requirements, CUNA wrote in its comprehensive white paper…
A new blog from NAFCU Senior Regulatory Compliance Counsel Stephanie Lyon provides credit unions with an overview of changes to Regulation CC as the Federal Reserve Board's final rule amending…