Syndicated

As branch traffic declines and the popularity of digital banking grows, it seems harder than ever to know what your members want, says Amy Robertson, senior manager of payment and…

Citigroup Inc. got a break from the Consumer Financial Protection Bureau, avoiding a fine after failing to adjust rates for cardholders and costing them more than $335 million. The agency,…

Credit unions kicked off 2018 on a solid note. Although loan and share growth rates were slower than six months ago, membership grew at a strong pace. The movement recorded…

Ever wish you could get some positive free press in a publication or on a TV show that reaches the community you serve or one you want to serve? You…

Ask executives at the money center banks how they plan to win, against both fintechs and smaller institutions like credit unions, and they smirk as they say two words, big…

Anyone curious about the Hispanic community’s contribution to the U.S. economy need not look any further than these stats from the first half of this decade, provided by the Latino…

M&A activity has recently been on the rise as credit unions continue to merge with other credit unions and occasionally even banks to expand their market share and better serve…

CUNA President/CEO Jim Nussle presented attendees at America’s Credit Union Conference in Boston with ideas meant to move the credit union system into the future of financial services. “I want…

Senate and House lawmakers are in their home districts and states this week, providing a great opportunity for credit unions to reach out on top industry issues, including the ongoing…

Auto buying and lending was one of the last frontiers for fintech, and now they’re storming that hurdle, too. Carvana, Uber, Fair (which offers cars-as-a-service), and others have changed the…

While CUNA scored a major victory with the passage of S.2155 earlier this year, the board is prepared to keep moving forward and improving the credit union movement. “If you…

Kentucky regulators liquidated the Louisville Metro Police Officers Credit Union Friday after it had burned through $5.4 million in losses in its last two reported quarters as state and federal…

The Amazon Effect is a term commonly and increasingly used to describe the effect that the entire digital marketplace has had on traditional forms of commerce. The Amazon Effect has…

I just announced at America's Credit Union Conference that over the next three years we intend to raise $100 million to fund and sustain a modern, research-driven national credit union…

A positive attitude has proven to have both productivity and health benefits. However, even with these benefits, glass-half-full thinking isn't always easy. When we are confronted by threats and negativity…

I’m going to say something that’s a little controversial. When it comes to capturing the millennial market as new account holders, perhaps financial institutions are doing it wrong. And perhaps…

America’s Credit Union Conference kicks off Wednesday in Boston with thousands of attendees to celebrate the conference’s theme, “Ideas that move.” CUNA President/CEO Jim Nussle will deliver his keynote address…

NAFCU Vice President of Legislative Affairs Brad Thaler clarified in a message to defense-related credit unions Thursday that "nothing is proposed to change for credit unions in their ability to…

Numerous articles and presentations at conferences are focused on the data that will be needed to forecast expected life of loan credit losses under the Financial Accounting Standards Board’s new…

Tom McWilliams, senior vice president of the Mississippi Credit Union Association, received Credit Union Magazine’s 2018 Credit Union Hero of the Year award during Thursday’s general session at the America’s…

Michael Dicenzo, the former vice president of Greylock Federal Credit Union’s business banking, who authorized millions in business loans in exchange for kickbacks from a real estate developer, is scheduled…

If you don’t have big conversations and set ambitious goals in your strategic planning session this fall, it’s because of one word: Fear. “I just wish we could get the…

What problem do mobile wallets solve? From the consumer’s perspective, not much. They don’t like change, and see little need to switch to a different payment method unless there’s a…

When it comes to achieving excellence, the term “experience” gets thrown around a lot. Companies and industries are constantly brainstorming ways to connect and build relationships with the consumers they…