Where do online applications go?
In early 2018, the third-party loan origination system for TruStone Financial Credit Union ($1.3B, Plymouth, MN) announced updates to its operating system. The company was adding functionality and improving the…
In early 2018, the third-party loan origination system for TruStone Financial Credit Union ($1.3B, Plymouth, MN) announced updates to its operating system. The company was adding functionality and improving the…
Earlier this month I was in Athens, Georgia teaching Marketing/Business Development and Innovation to the students of Southeast Regional CU Management School (SRCUS). After my last class I needed to…
The Bureau of Consumer Financial Protection should ramp up its efforts to issue new and amended regulations as required by the Economic Growth, Regulatory Relief and Consumer Protection Act (S.…
NAFCU President and CEO Dan Berger met Wednesday with House Financial Services Subcommittee Chairman Bill Huizenga, R-Mich., to discuss issues critical to the credit union industry, including ongoing efforts to…
2016 U.S. Census data indicates that the United States is home to 55 million Latinos.Indeed, this demographic has been a principal driver of population growth since the year 2000 and…
America’s Credit Union Conference attendees will learn how the Credit Union Awareness Initiative helps dispel the myths consumers have surrounding credit unions and access to their financial services. There also…
Some three quarters of security professionals polled suggest privacy and personal identity protection could be impossible even as consumers and businesses expand their social media and e-services use to record…
As more and more consumers use digital applications to make their daily life easier, the importance of being the ‘go to’ payments solution for mobile or online payments has never…
Plenty of childhood stories and moral tales involve the use of a magic wand (or some other instrument of supernatural power). With it, a character can, with a simple wave…
In April 2018, Wells Fargo continued to make headlines when federal regulators announced one of the largest fines levied against a financial institution: $1 billion for forcing customers into auto…
The financial industry is currently facing a tumultuous vehicle recovery environment spurred on by marketplace challenges that have come to the forefront over the past 24 months. In its simplest…
A compliance officer sits at her desk dutifully reviewing a new policy. She is calm and relaxed – it’s almost time to go home for the day and her favorite…
CUNA wrote to oppose a provision in the House version of the National Defense Authorization Act (H.R. 5515) that would exclude credit unions from the current resources furnished to them…
Following NAFCU-led efforts, the House yesterday passed a two-year delay of the NCUA's risk-based capital (RBC) rule. The association has long advocated for a repeal or delay of the rule,…
Credit unions often ask me what they need to do to have a strong cybersecurity program. I often respond with the following 10 considerations. 1. Executive Leadership Involvement When it…
It’s been a long day already, and you haven’t even made it to work yet. Your alarm went off at 5 a.m. You intended to make it to that new…
Credit unions enjoyed faster loan growth from March to April than a year ago thanks to the strength of used car loans, business loans and adjustable-rate purchase mortgages, according to…
Hello folks. I know I said that I would be dedicating today’s blog to another regulation finalized at NCUA’s Board meeting last Thursday but the Supreme Court decided Ohio v.…
This morning I watched the news while getting ready for work, checked my social media, and listened to the radio on the drive in – so I know I that…
“Excellence is not the opposite of failure.” I heard Marcus Buckingham say this during his keynote at the May 2018 Association for Talent Development International Conference and Exposition. This interesting…
In conversations I’ve had with lending institutions on the topic of “lending to Millennials & Gen Z,” it’s become clear to me that a pretty important question still weighs heavily…
CUNA will be heavily engaged with a Senate Banking Committee hearing Tuesday on ways to increase consumer access to capital, the first Senate hearing on regulatory relief proposals following the…
NAFCU witness John Lewis, senior vice president of corporate affairs and general counsel at United Nations Federal Credit Union (Long Island City, N.Y.), will share with a House subcommittee today…
2017 was a year of massive disasters. It's important to take a step back and learn from these events, says Scott Teel, vice president of organizational development for Agility Recovery…