Syndicated

Members'data should drive strategy at your credit union, according toJohn Best, CEO of Best Innovation Group. “You’ve got to trust the data,” he says. To take full advantage of that…

The NCUA Monday banned a former CEO with a criminal past for theft, a former employee who served only one hour in custody for a $400,000 embezzlement, and a former…

$8.2 billion Digital Federal Credit Union, Marlborough, Mass., has signed a contract with one fintech startup and is running pilots with three others, reports CUES member David Araujo, CIE, CCE,…

If you are in marketing today, you’ve likely seen first-hand how powerful data is for marketing. At Deluxe, we’ve had a first-row seat to the evolution of data-driven marketing. We’ve…

This may shock you. I'm a Penn State fan. Last year, the Penn State football team played at Maryland.Fantastic!A short 45-minute drive to see my Nittany Lions and no need…

Financial marketers are drowning in data. In fact they are drowning in an overwhelming 2.5 quintilian bytes of data which is collected every day at the same time that consumers…

Basic financial literacy skills are critical for success in today’s workforce. Yet, according to the Council for Economic Education’s 2018 Survey of the States, there has been no growth in…

The Bureau of Consumer Financial Protection should send quarterly reminders about submitting credit card agreements, CUNA wrote to the bureau Monday. CUNA’s letter was sent in response to a bureau…

NAFCU will attend the CFPB's Credit Union Advisory Council (CUAC) meetingbeginning at 9 a.m. Eastern May 17 for a discussion on the Home Mortgage Disclosure Act (HMDA) and several of…

Like those who compete in the Kentucky Derby on the first Saturday in May, you’ve put in the necessary hard work preparing for the race ahead. You’ve planned, projected, strategized…

I recently came across a shocking statistic: 87 percent of U.S. banks do not have a formal payments strategy according to the American Bankers Association 2017 Payments Strategy Survey. Given…

Tom McWilliams, senior vice president of the Mississippi Credit Union Association, will be honored as the 2018 Credit Union Hero of the Year, by Credit Union Magazine. “Across the decades…

Michigan judge last week sentenced former Valley State Credit Union President/CEO Stanley Hayes to serve up to 20 years in prison for embezzling $710,000. He pleaded guilty in a state…

“How are these other credit unions you work with getting these results?” That was the question one frustrated CEO asked me several weeks ago. The answer was easy. “Mission. Based.…

So you have an organizational strategy. Great! Now you have to execute. Are you prepared to do this? Is your talent aligned to drive forward and execute effectively? According to…

Every financial institution out there should have EMV enabled for ALL of your issued debit cards, credit cards, and ATM machines for which you own or are liable. If you…

Can a credit union “buy” a member’s love and loyalty? Perhaps not, but if they want to try, card rewards are the single biggest currency the cooperative has at its…

The TILA-RESPA integrated disclosures rule (TRID) is quite a way to start a Monday morning, so I apologize in advance. On Thursday, April 26, the CFPB issued a long-awaited amendment…

With less than two weeks remaining before the Treasury’s Financial Crimes Enforcement Network’s (FinCEN) customer due diligence (CDD) becomes effective May 11, FinCEN has made its electronic CDD beneficial owner…

With both the House and Senate back in their home states for a district work week, NAFCU encourages member credit unions to contact their representatives and keep up the pressure…

As CO-OP continues down the path of digital transformation, we are focused on building a culture of product innovation. CO-OP’s growing team of nearly 100 developers are constantly designing, developing,…

Costs related to data breaches could cost a credit union in the millions of dollars—a huge liability typically not covered under a CU’s general liability coverage. That’s why many credit…

How we think directly corresponds to how we act. Truly successful leaders understand the power of thought and how positive thinking drives an optimistic attitude, which more often than not…

In this episode, we discuss branding, common brand misconceptions and how to avoid them, and how to overcome brand gaps. Taylor is communications director at On the Mark Strategies and…