Industry Insights: Disruption as a way of life
Legacies are great in wills, especially if you’re the heir. For organizations in the midst of sweeping change, legacy technologies and practices become serious hurdles in the path to success,…
Legacies are great in wills, especially if you’re the heir. For organizations in the midst of sweeping change, legacy technologies and practices become serious hurdles in the path to success,…
Regulatory burdens are impeded consumer access to credit, CUNA Vice President of Research and Policy Analysis Mike Schenk told the Washington Examiner this week, when discussing the bipartisan Economic Growth,…
Credit unions can now download NAFCU's updated 2018 Credit Union Compliance GPS, which features new sections on Americans with Disabilities Act (ADA) website compliance, CFPB's mortgage servicing rules, Financial Crimes…
I love this time of year—warm weather is (almost) here, the flowers are starting to bloom (unless you’re up north!) and Cadbury Cream Eggs are available in stores. I have…
Ask Debbie Wege to describe herself and how she sees the world, and she’ll answer without hesitation: “I believe in two basic things: collaboration and what’s possible. I have a…
A credit union employee alerted police that a Texas public official allegedly stole more than $35,000 to pay off a blackmailing dominatrix mistress. Gregory Lueb, 56, a former Harris County…
Building a world-class marketing organization is the goal for any financial institution, but it isn’t easy to achieve, especially now. As consumer expectations rise and the financial landscape itself shifts…
The torrid pace of bank branch closures continued unabated last year. In the U.S. alone, over 1,700 branches closed — a record. This follows several years of rapid reduction in…
Ever thought about the value of paying attention? Attention sometimes gets a bad rap in today’s society. Perhaps that is because we’ve come to associate the concept of attention with…
How should financial institutions measure success in cash and treasury management services? Some financial institutions focus on costs, while others measure success purely by fee income from customers. But those…
Faster payments have penetrated a handful of market segments, particularly peer-to-peer (P2P) payments and the gig economy, but a lot of work still needs to be done in the funds…
One of CUNA’s board members has recently ceased to be employed by a District 6, Class B credit union and is therefore ineligible to continue his service in that position.…
NAFCU's Regulatory Committee will meet today to discuss recent court decisions related to the NCUA's field of membership (FOM) and Federal Communications Commission's (FCC) autodialer lawsuits. The committee will also…
Thinking about tech trends in terms of ‘bottom-line boosters,’ ‘tech to review’ or ‘roadblocks to progress’ can help credit unions be in a better position to negotiate with their providers.…
At the branch or on the road, Paul Speight believes endurance, not speed, will get young professionals such as himself where they want to go. When Speight joined the Virginia…
One credit union that has grown business services members by a double-digit percentage each of the last 10 years says the secret to that success is simple. “There are several…
Where does your credit union or community bank belong? Hopefully the answer is not “in the toilet,” but if you answered, “in the bathroom,” then you would be correct. Let…
Last week, another move toward a global trade war was initiated, as President Trump spoke of slapping an additional $100 billion in unspecified tariffs on China. The Chinese responded that…
Increasingly it seems that there’s no down time for credit union news anymore, which is good if you’re a blogger but bad if you are a blogger who took an…
The passage of the European Banking Authority'sSecond Payment Services Directive(PSD2) has both challenged the banking community and presented a wealth of opportunities. PSD2 is first a compliance initiative, but its…
Regardless of your position in an organization, you want to know that you are valued, listened to and understood. When employees feel this, their loyalty and dedication to the organization…
Congress is back in session this week and both the House and Senate will hear testimony from CFPB Acting Director Mick Mulvaney as he delivers the bureau's semiannual report. NAFCU…
In this video, taped at CUES Directors Conference 2017, Celeste Schwitters gives an excellent overview of four key metrics she thinks credit unions should track to know the health of…
A Springfield, Va.-based credit union has become the latest to prevail in a lawsuit over the accessibility of its website, fueling more speculation over whether other judges assigned to similar…