Syndicated

When I came to Los Alamos in 2012, I knew that Zia Credit Union was in trouble. I was hired to lead the turnaround.We were at .04ROA. The communities we…

While political gridlock exists in Washington on most issues, there’s one topic both sides of the aisle have come to agree on: The Dodd-Frank Act has hurt small financial institutions.…

Another frivolous ADA suit dismissed days after CUNA, league file brief:CUNA has filed six amicus briefs backing up credit unions in predatory lawsuits filed by plaintiff's lawyers attempting to exploit…

Do those names ring a bell? If you were born in the 50’s or 60’s chances are you tuned into see the Jetsons. It debuted September 23, 1962 in prime…

I recently had the pleasure of attending some conferences where both state and national speakers presented on trends in financial crimes. At one of the conferences, the presenter asked who…

Credit unions presented Children’s Miracle Network (CMN) Hospital with a check for $380,000 Thursday, leading into this weekend’s Credit Union Cherry Blossom Ten Mile Run. The annual race has been…

In another win for credit unions facing litigation over unclear website requirements under the Americans with Disabilities Act (ADA), a federal district court in Virginia again found that the plaintiff…

As often as possible, Steve Langley takes part in new employee orientations at Schools Financial Credit Union. That’s not common practice for a senior vice president and chief retail officer,…

A number of financial institutions, particularly major banks, are turning to artificial intelligence (AI) to help them with their anti-money laundering (AML) programs. The institutions are leveraging AI not only…

On Friday, CreditUnions.com posted a profile of a fictional credit union: First Millennial ($24.7M, Austin, TX). Eight of Callahan’s millennial staff members spent a lot of time researching and writing…

Credit unions have been laser focused on fine-tuning their main economic engine – lending – and many have been very successful. Loan demand is strong and liquidity is tightening. After…

1. Banking providers have trouble talking to Millennials. 71% of Millennials would rather go to the dentist than listen to what banks are saying. (Source: ABA) 2. Millennials want to…

If one of your members stopped using your credit card because they didn’t think it had adequate fraud protection, would you know? What if they stopped using your mobile banking…

Imagine you’re sitting in a marketing meeting. Besides the uncomfortable chairs and the limited selection of bagels, things are going great! Ideas are flying for new mission statements and punchy,…

CUNA and the Financial Services Information Sharing and Analysis Center (FS-ISAC) will host a webinar with NCUA examiners Thursday to explain the new Automated Cybersecurity Examination Tool (ACET). The free…

Credit unions can now download an e-book to learn more about current trends that will help them "decode the future" and take advantage of ideas and products to continue growing.…

There have been countless debates, discussions and deliberations on how to best connect with and establish loyalty among millennials over the past several years. However, this generation’s time in the…

Each year, Credit Union Magazine honors some of the credit union movement’s heroes—those individuals who relentlessly promote credit union philosophy, dedicate themselves to credit union principles, and make a difference…

Nearly four out of five bank operations leaders believe their financial institutions might not be around much longer if they don’t update their technology, according to a new report by…

2018 is shaping up to be a slower year for auto sales and lending after two years of record-setting sales. Interest rates are increasing, and while those increases aren’t jaw-dropping,…

While traveling through Oklahoma recently, I made a quick stop at Braum’s, a regional ice cream and fast food establishment. I ordered the standard combo meal and was caught off…

Duena Blomstromis an independent digital and customer experience (CX) consultant, industry specialist, an entrepreneur and Angel Investor. She has been a mentor forStartupbootcampandTechstars, the founder ofFinWinners, a coaching consultancy for…

Baseball is back! In case you missed it, the Cubs did open the season with a bang. The Cubs lead-off hitter Ian Happ launched the first pitch of the season…

Card-cracking, also called card-popping, is one of the fastest growing forms of card fraud that no one’s heard of, and its hitting credit unions. Card cracking takes on many forms,…