Syndicated

Credit unions experienced double-digit growth in health savings account (HSA) deposits last year, with a 17.6 percent increase in assets from 2015 to 2016. Credit unions now hold $1.38 billion…

Credit unions experienced double-digit growth in health savings account (HSA) deposits last year, with a 17.6 percent increase in assets from 2015 to 2016. Credit unions now hold $1.38 billion…

Amidst the massive explosion of consumer, payments and transaction data, the question remains: how are we going to safeguard this stuff? According to the Nilson Report, credit card transactions rose…

The Senate passed the CUNA-backed, bipartisan Economic Growth, Regulatory Relief and Consumer Protection Act (S. 2155) Wednesday, in a strong step forward for much-needed regulatory relief. CUNA strongly supported the…

Reps. Dennis Ross, R-Fla., and Kyrsten Sinema, D-Ariz., yesterday announced that they have introducedlegislation that would reform the CFPB's governance structure from a single director to a bipartisan commission. Reps.…

Phil Lockwood has a message for those who’ve jumped entirely on the digital marketing bandwagon: Traditional marketing is not dead. “Each channel has characteristics the other doesn’t,” says Lockwood, founder…

Cybercriminals are attempting to compromise Microsoft Office accounts and steal user passwords, especially those used for banking, by sending malicious attachments claiming to be tax forms or other official documents.…

Historically, the success of contact centers was measured in terms of efficiency: average handle time, calls per hour etc. But according toContactBabel’s 2017 U.S. Contact Center Decision Makers’ Guide, customer…

The rise of the internet has created exciting and unique opportunities unlike ever before. By developing an online marketing strategy for credit unions, many institutions can find themselves reaching more…

1. Think Differently About Culture, Talent and Your Org Chart Today’s top marketers are rethinking how they build their marketing teams. What is needed to tackle the challenges of digital…

Now is the perfect time to evaluate how your credit union can help your members focus on their financial success and how you can help them accomplish their financial goals.…

The third and final phase of the same day automated clearing house (ACH) implementation is effective Friday, March 16. Effective with Phase 3, receiving financial institutions (RDFIs) must make funds…

The NAFCU-backed Senate regulatory relief bill (S. 2155) is being prepped for passage in the Senate this week. Meanwhile, the House is already identifying bipartisan relief measures it may want…

Last week, I almost burned my kitchen down. In my quest to get all the important things done on my list, I was working on several things at once. Although…

Effective disaster recovery and business continuity plans will help credit unions address both large and small disruptions to minimize the impact to the credit union, staff, and members. That was…

Total consumer credit expanded at a slower pace in January, rising by 4.3% after a 6% monthly increase in December. NAFCU Chief Economist and Vice President of Research Curt Long,…

“Hold that thought for just a moment.” “Let me grab this call.” “Now, where were we?” How often have you uttered these phrases in conversations that were interrupted by a…

We humans don’t make decisions based solely on data; we make them based on emotion, backed with available data. If you want to impact an audience—to influence, affect, inspire them…

Another day, another data breach, another lawsuit and another motion to dismiss it by merchants who argue that they have no legal obligation to protect the information of consumers who…

Starbucks has been using mobile location-based data for several years. They say that this kind of geo-targeting significantly increases the percentage of consumers stopping by for a latte. Could banks…

Moving to the cloud benefits credit unions. But it’s important to understand the array of options in the cloud space today and why going big is a smarter choice than…

CUNA continues its engagement in support of the Senate’s bipartisan regulatory relief bill, S. 2155, and two CUNA-backed regulatory relief bills are expected to see House floor consideration this week.…

NAFCU's legislative affairs team is meeting with House leaders to discuss credit union regulatory relief measures related to the Economic Growth, Regulatory Relief and Consumer Protection Act (S. 2155) as…

Often when a credit union’s management is asked the question, “Are you using social media?” the answer is a resounding yes! However, for some, this “yes” just confirms that a…