Most commentary around branch usage relies on research that supports a specific position. Not because the findings of any specific research report are incorrect. In fact, most of the research…
Social media has become the constant force in connecting people across the globe. Individuals, groups, and large corporations from all over the planet are able to stay in constant contact…
Buoyed by on-going economic recovery, low unemployment, increased consumer confidence and possible reduction in regulatory activity, the stage is set for banks to grow in 2018. According to industry reports…
The complex legal and political landscape with respect to marijuana banking continues to shift. At last count, 29 states and the District of Columbia (DC) have legalized medical marijuana. Eight…
As a continuation of our two-part article, Kick Your Company Communication Style Into Overdrive, here are 10 more tips to help you improve your communication skills with coworkers. These 10…
CUNA kicked off its 2018 Governmental Affairs Conference Sunday, and throughout the week several events will be live streamed on CUNA’s Facebook page for those not in attendance. More than…
In another victory for credit unions facing litigation over unclear website requirements under the Americans with Disabilities Act (ADA), a federal district court in Virginia found that the plaintiff to…
Did you know that improper data management during a merger can result in up to $275,000 in avoidable costs for your credit union? Even worse, it can cause unnecessary delays…
Regulatory relief for credit unions has been a top advocacy priority for CUNA for several years, but it can be easier said than done. While CUNA has seen several victories…
Working with credit unions to add financial counseling services to your professional portfolio can provide an array of benefits to you, your members and your credit union. You’ll change your…
Citigroup Inc., one of the world’s largest credit-card issuers, said it will refund $335 million to U.S. customers whose annual percentage rate should have been lower. The lender determined that…
Yesterday, CUNA and NAFCU sent aletterto Senator Orrin Hatch responding to the escalating tirade of the Banking Industry against “large” credit unions. I put large in quotes of course because…
This is a sermon we’ve preached before but always deserves extra airtime: in branding,everything matters. Every little detail from the 30,000-foot level right down to what’s on your desktop. Thisbrand…
Servant leadership. It is a style of leadership we've all heard of, but what exactly does it mean? Marcel Schwantes, principal and founder of Leadership From the Core, sums it…
CUNA President/CEO Jim Nussle wrote to the members of the Iowa State Senate Wednesday to urge it to reject a bill that would place additional taxes on credit unions. CUNA…
NAFCU's Alexander Monterrubio, during a recent interview with CUbroadcast's Mike Lawson, said the current regulatory outlook seems positive for credit unions as the CFPB and NCUA focus on reviewing and…
Millennials don't leave companies, they leave their managers, says Antonio Neves, a millennial workplace speaker, author, and award-winning journalist. Young professionals want to be nurtured by leaders who are clearly…
An internal fraud investigation at the $54 million Greater Eastern Credit Union in Johnson City, Tenn., alleged that its long-time CEO, Sherry Allen,allegedly embezzled$1.2 million over seven years. The fraud…
After years of record-breaking growth, 2018 looks to challenge auto dealers and lenders with the first significant decrease in auto sales since 2009. Some analysts are even calling for up…
In today’s data-driven world, credit unions understand the value of insights that can be gained from member data. Yet, for many, there’s uncertainty on how to make that happen, along…
Political junkies know that Tony Blair came to prominence in British politics by championing a “third way” for his Labor Party in which he argued that it would be true…
Marketing as a discipline has totally reinvented itself over the past several years, from primarily a communications function to one that creates both value and revenue. Unfortunately, most bank and…
The Harris Poll conducted asurveyof more than 1,600 digital banking users at the end of January. They found that 32% of respondents said they are willing to leave their current…
The Consumer Financial Protection Bureau (CFPB) issued a Request for Information(RFI) Wednesday on the bureau’s external engagements. Specifically, the bureau is seeking comments and information from interested parties on ways…