Leadership vs. Management
Leaders and managers – both essential to an organization's success yet carry out vastly different roles. Or at least they should. TheHarvard Business Review describesthe differences in the two roles:…
Leaders and managers – both essential to an organization's success yet carry out vastly different roles. Or at least they should. TheHarvard Business Review describesthe differences in the two roles:…
The NCUA board willvote on its 2018-2022 strategic plan at its Jan. 25 board meeting, according to the agenda released Thursday. The meeting, NCUA's first of 2018, is scheduled to…
The House yesterday passed, by a vote of 243-184, the NAFCU-backed Home Mortgage Disclosure Adjustment Act (H.R. 2954), which would ease credit unions' compliance burden related to the Home Mortgage…
Office stress pervades every industry at every level, causing health problems, worker inefficiency, and mental health issues that cost U.S. businesses in more ways than one. A 2016 report by…
Northwest Community Credit Union in Morton Grove, Ill., was formed in 1939 with a church-based membership, and parishioners comprise most of its membership even today. But in the past two…
A former president/CEO of a Washington credit union, who stole more than $350,000 and burned bank documents to conceal her theft during an NCUA examination, was sentenced last week to…
The2017 insurance marketplace assessment by CUNA Mutual Group revealed six major consumer auto and home insurance trends you’ll want to keep an eye on in 2018 that impact everything from…
Credit unions have received taxpayer money, despite statements to the contrary. Recently, Richard T. Webb wroteCredit Union Timesthat "[c]redit unions have never cost the tax payers [sic] a single penny…
According toForbes, millennials' top 3 fears are: debt, affording rent, and budgeting. While the first two are fears based on existing challenges, the third may well supply the solution for…
Financial marketers that engage Millennial consumers have a tremendous opportunity, it is said, to differentiate themselves in the marketplace and forge long-lasting relationships. Which helps explain why reams of data…
Most people have heard ofBill Nye the Science Guy, the quirky youth education program focused on teaching kids about science in a fun and engaging way – but have you…
The judge in the Equifax data breach lawsuit made several decisions and set deadlines last week for the case. CUNAfiled its lawsuitin October, in response to a data breach that…
NAFCU is demanding that the law firm responsible for sending demand letters to credit unions over unclear website accessibility requirements under the Americans with Disabilities Act (ADA) retract threats of…
The ultimate test of a website is how well it meets users’ expectations, but it’s not easy to find out what members like and don’t like about your online portal.…
Credit unions need advanced analytics in their data operations, without question. Imagine being able to automatically present products and services to your members at exactly the right time and place,…
Signaling yet another Trump Administration effort to remake the CFPB, the agency Wednesday announced that in the coming weeks, it will solicit public comment on agency enforcement, supervision, rulemaking, market…
NACHA has been fairly busy these past few years finalizing and updating rules, issuing bulletins and seeking industry comments for new rules to make ACH transactions faster. A couple of…
“Tom, can you get me off the hook, for old time’s sake?”—Sal Tessio Abe Vigoda was a beloved American actor who played a key role (Sal Tessio) in one of…
When members reach for apaymentcard at checkout, chances are they are selecting their favoriterewardscard. In fact,Accentureresearch finds that spending on rewards cards hasskyrocketedsince the Great Recession. In the last year…
In our continuing series discussing the survey by Callahan & Associates and their webinar, "It's All About the Core," today we look at and analyze the response of credit union…
Decades of popular science fiction have painted artificial intelligence (AI) as futuristic, mysterious and sometimes campy – on track to become reality around the same time bankers begin driving hover…
CUNA launched the second phase of its nationwide grassroots advocacy support of the Senate’s bipartisan regulatory relief bill this week, after urging Senate leaders last week to give the bill…
NAFCU published a new FAQ document to help association members and nonmembers with concerns about the Americans with Disabilities Act (ADA) and website accessibility. The document explains why credit unions…
The financial services future will be “uberconnected,” driven by momentous societal shifts and advances in technology, says Mark Sievewright, founder/CEO of Sievewright & Associates. “The pace at which we’re adopting…