Syndicated

Often, the credit union delegations Ryan Donovan hosted during his days as a congressional staffer consisted entirely of directors. “That was really cool because then you knew you were talking…

by: Anthony Demangone The best part of attending a conference is that you get pushed outside of your comfort zone. NAFCU's closing keynote speaker did just that. Captain Mike Abrashoff…

Apple has certainly garnered the lion's share of headlines the last six months or so with its Apple Pay service and now Apple Watch being delivered earlier this month. Now,…

by: Georgann Smith Bruce Temkin, chair of the Customer Experience Professionals Association, coined 2015 “The Year of the Employee.” In doing so, he highlighted the importance of employee engagement to…

The strong growth in the auto portfolio drives gains in first quarter consumer lending for America’s credit unions. by: Sam Taft Nearly every type of lending surged during the first…

I spent the better part of this week in Louisville, Kentucky. NAFCU hosted its Board of Directors and Supervisory Committee Conference. It was a huge success, and we have a…

Financial institutions are ready to lend and consumers are ready to borrow, creating a perfect storm of lending opportunity. But, traditional loan acquisition programs often miss the mark due to…

How can CUs of all sizes best get on board with this new trend? by:Lisa Hochgraf Sometimes I get a single press release about a topic new to me and…

How are Millennials different than other demographic segments? These young financial shoppers don’t consider branches as important as their older counterparts. They prefer low-fee checking products and are more easily…

by: Anthony Demangone Think back to when you were truly engaged on a project. Time flies. Creativity flows. Your engagement likely drove wonderful results. Here's a problem, though:Only 13 percent…

Know–and focus on–your membership. by: Moisette (Tonya) Sweat The membership is the lifeblood of any credit union. Therefore, it is the key to a credit union’s management of its capital…

by:Joe Swatek Financial services marketers often focus so much on their financial institution and their product they forget to appeal to what the prospect, customer, or member really wants from…

by: Ken Agle When it comes to fair lending, many institutions leave the picture of their performance incomplete—they know their own numbers, but they fail to give these numbers context…

by: Anthony Demangone I was scanning myTwitter feedthe other day when I saw the following Tweet from Dan Rockwell. It’s too late if you’re absolutely certain.#leadership — Dan Rockwell (@Leadershipfreak)September…

The Discovery Conference- it's this mix of the benefits of going to a huge credit union industry conference with piles of content, networking, live chats - all online and all…

When you love where you live, it matters where you bank. by: Lisa Sjo Elevations Credit Union, based in Boulder, CO, built their brand on that premise. It's about loving…

by. Anthony Demangone A little more than 10 years ago, I walked through NAFCU's front door for the first time. Such milestones give one reason to reflect. Here are 10…

It’s that time of the year when the quarterly mortgage data is released by the Mortgage Bankers Association and Callahan & Associates. And the data is mighty nine because for…

by. Anthony Demangone Many board members, regardless of industry, view themselves as moderately effective, at best. But some board members see themselves as highly effective. Wouldn't it be nice to…

by. Rob Rubin In a recentBankChoice Monitor survey, only 24% of Gen Y consumers currently shopping for checking accounts are comfortable with an account that requires they only use electronic…

by. Joe Swatek by. Joe Swatek It’s hard to name a public place where you don’t see advertising. Ads are all around the gas pump, on backs of event tickets,…

by. Keith Leggett The National Credit Union Administration reported that there were 295 problem credit unions at the end of the second quarter of 2014 -- a decline of 11…

by. Ron Shevlin According to Callahan & Associates, at the end of Q1 2014, US credit unions had more than 98 million members. That implies that almost one in every…

Unlike banks, credit union executives are limited on how much they can contribute and receive from retirement plans. CUNA Mutual Group's Bruce Bauer (senior executive benefits specialist) spoke about this…