In today’s rapidly evolving financial landscape, consumers’ interaction with their primary financial institution is undergoing a dramatic change as consumers shift from banking in branches to conducting transactions digitally. This…
Bonuses are on track to rise once again for some Wall Street bankers as a dealmaking revival in 2024boosts profits for the country’s biggest financial institutions. The biggest pay days…
A recent pullback in mortgage rates is spurring more homeowners to refinance their home loan and lower their monthly payments. The Mortgage Bankers Association’s refinance index, which tracks home loan…
So just how much bigger is Navy Federal than other U.S. credit unions? Consider this. The National Credit Union Administration posted call report data recently that showed Navy Federal had…
Since March, an America’s Credit Unions representative has testified before Congress on behalf of the credit union industry four times – the most appearances by any financial trade organization. Great…
August 8, 2024, marks the one-year anniversary of the Maui wildfires. On this day in 2023, wildfires destroyed the historic town of Lahaina and ravaged about two dozen homes in…
We hear the credit union philosophy, “People Helping People,” nearly every day. That mantra is lived out inside the walls of credit unions as they serve their member-owners. At some…
A combination of economic factors is inflating home equity line of credit balances just as a controversial Freddie Mac pilot program for purchase of closed-end home equity loans readies to…
Personalization is everywhere! Think about the Netflix prompt, “Did you like this?” where you give a thumbs up or thumbs down to help personalize your profile to your taste and…
In today’s technologically driven landscape, financial institutions continuously try to upstage each other by providing the most innovative products and features to meet the growing demands of their members. One…
Initial filings for unemployment insurance fell more than expected last week, offering some relief to markets worried about further signs of deterioration in the US labor market and the broader…
James Carville and Paul Begala, two of the brightest brains behind President Bill Clinton’s administration, authored a book that has some great insights for all leaders. Despite being political enemies…
With primaries inKansas, Michigan, Missouri, and Washington on Tuesday, credit union-backed candidates won. Several key updates to note include: In Michigan, Senate candidate Rep. Elissa Slotkin won her primary against…
The credit unions and banks of today face a critical challenge: attracting and retaining consumers in a competitive market. Traditionally, bank and credit union marketing relied heavily on local partnerships…
Investors avoided trendy short-dated equity options and looked to longer-tenor contracts for protection during a meltdown in U.S. stock earlier this week, exposing the limitations of so-called 0DTE options in…
US stocks slid on Wednesday, failing to extendTuesday's reboundthat snapped a three-day losing streak for the major averages. Losses accelerated into the close as the benchmark S&P 500 (^GSPC) fell…
According to80 percent of consumers, the positive experiences a brand offers are just as important as its products and services. So, if you’re not offering value to consumers beyond mere…
The last few years have provided a challenging landscape for prospective homeowners and those looking to refinance their mortgages. Many would-be borrowers have sat on the sidelines as elevated home…
In 2023, we identified four elements of good governance in ourState of Credit Union Governance Report: 1) board members fulfilling their roles and responsibilities; 2) engagement; 3) accountability and 4)…
With so many banks, fintechs, and credit unions vying to win consumers’ attention, 2024 will be a heavy year for digital ad competition. How can banking marketers alleviate that budget…
Themarket's responseto the weakJuly jobs reporthas fueled concerns the Federal Reservemade a mistake holding rates at a 23-year highat their most recent meeting. And now, talk in some corners of…
Last week, Democrats in the House and Senate introduced legislation aimed at protecting victims of fraud by requiring financial institutions to reimburse customers who send ill-advised electronic fund payments. Named…
One of the definitions of “technical debt” is the price that must eventually be paid when a company has sacrificed quality in producing computer code fast and expeditiously, only later…
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