What will the new normal at credit unions look like?
In a crisis like COVID-19, it can be tempting to sit back and wait for the dust to settle before making any decisions on how to proceed. But now more ...
The latest from Anthony Demangone
What is the biggest risk?
A few years ago, I attended NAFCU’s Risk Management Seminar. At the time, a speaker posed an excellent question. What is the biggest risk you see looming for credit ...
Four leadership lessons from Apollo 13
I have a personality trait that leaves my wife and colleagues shaking their heads. I speak faster than I think. Sometimes, I can’t recall what I just said. ...
Fatigue is killing our productivity
I recently spoke with a good friend who is the CEO of a credit union. I asked him what he struggled with, as CEO. Staff burnout, he said. Almost without ...
There is no such thing as a free lunch
One of these days, I need to write down some life lessons for Kate and Briggs. When they leave for college (both on scholarship, mind you), I’ll hand ...
Banish the fog!
Organizations are funny things. At NAFCU, there are only 70 or so of us. You’d think that communication among such a manageable group of people would be easy. ...
Respect the arena
Last year, someone shared this quote from President Theodore Roosevelt with me. “It is not the critic who counts; not the man who points out how the strong man stumbles, ...
Planes, armor and survivorship bias
My boss, Dan Berger, shared the following post on LinkedIn. I love history, so the story caught my eye. And I wondered – how many lives did this gentleman save?. ...