Killing credit unions, part 2: The ghost of past success
Several weeks ago, I attended a credit union strategic planning session as a participant, something I rarely get to do. The board was focused on answering the question, “Who are ...
The latest from Bo McDonald
What’s killing your credit union? You are.
During strategic planning, we often ask ourselves “Who is our competition?” Most of the time we come away with a list of other financial institutions—maybe even some fintech players. “...
Is this bank credit union-ing better than we are?
“We have to appreciate that as a bank we’re not a leisure activity and people come to us to do things. This could be to meet a new financial ...
The passionless credit union
We choose to go to the moon in this decade and do the other things, not because they are easy, but because they are hard, because that goal will serve ...
How to screw your members (and get away with it)
How was your last visit to the DMV? Did you walk right in, waltz up to an open window, renew your license, and leave within five minutes? How about your ...
A Seussical strategical planning experience
“You have brains in your head. You have feet in your shoes. You can steer yourself any direction you choose…” Before any strategic planning session gets underway with one of ...
A seussical strategical planning experience
“Bang-ups and Hang-ups can happen to you. You can get all hung up in a prickle-ly perch. And your gang will fly on. You’ll be left in a Lurch. ...
Mix it up!
In 1993, John Fogerty found himself in front of the United State Supreme Court. No doubt, the justices had their favorites—Chief Justice Rehnquist, in his decision, referred to CCR ...