The latest from Brett Jackson

Apr 2, 2015 - by Brett Jackson, Systemax Solutions

Member service or compliance

In recent reports that have been published Credit Union Net Promoter Scores have held steady around 58 while Banks have rose to an a balmy 34. While making forward progress ...

Dec 29, 2014 - by Brett Jackson, Systemax Solutions

Don’t quit on Facebook

I sat down with a financial institution last week who was ready to throw in the towel when it comes to marketing themselves on Facebook. She was putting in some ...

Oct 15, 2014 - by Brett Jackson, Systemax Solutions

People make the organization go round

People, Processes, and Products; the three things you need to run a business.  Without good people, you can’t create processes or products, so they have to be the most ...

Jun 17, 2014 - by Brett Jackson, Systemax Solutions

Living your values

I was recently meeting with a group from a bank who was looking for help on the direction of their marketing plan.  We started the conversation with what are your ...

May 19, 2014 - by Brett Jackson, Systemax Solutions

Who will start the revolution?

What does our industry need? In my opinion and based on the last few decades of working with financial institutions is…honestly…a revolution. Now I know that’s a ...