This is not the experience you should give a member
First of all, let me make this very clear up front. The experience I am about to describe involved a bank, not a credit union. That said, it could very ...
The latest from Bryan Clagett
Members love-hate relationship with technology works to your advantage
There is no escaping technology these days, and our dependence on it continues to grow. If your members are like you and me, the appearance is that we’re spoiled ...
Another day, another breach. Another opportunity
Under Armour has admitted that around 150 million MyFitnessPal user accounts were hacked in February of this year. The sports conglomerate stated in a press release that “an unauthorized party ...
We can’t be bystanders
I recently had an annual doctor’s visit. Upon leaving my appointment and getting in my car, I noticed at the emergency entrance a couple hundred feet away, a somewhat ...
Social media can help you get your next job
A survey by Jobvite, a leading recruitment technology firm, recently reported some interesting findings from a base of employment recruiters. Consider these three key points:a. 92% of recruiters report ...
Trust must be earned and granted
Having been on the credit union, bank and vendor side of financial services, I have a somewhat unique view of the industry. One thing I have noticed, is that the ...
Call it what you will, but your credit union is the PFM
To be very honest, I do not know where the term personal financial management (PFM) came from. Nor do I know why some companies are labeled PFM companies. From my ...
How I stay connected
There are many logical reasons for why you need to be networking, whether job hunting, seeking growth opportunities within your current organization, or making connections with clients, customers, investors, or ...