The latest from Chuck Fagan

Nov 4, 2014 - by Charles Fagan, CUES

Vote today to support a young credit union professional’s development

Today (Nov. 4, 2014, until 5 p.m. ET) you can vote for CUES Next Top Credit Union Exec. And when you do, you’ll become part of what past ...

Oct 1, 2014 - by Charles Fagan, CUES

Innovation creates win-wins for your credit union

Just being on the campus of MIT makes you feel smarter. When I was there last month for CUES’ inaugural Strategic Innovation Institute I, I was inspired by the many ...

Sep 4, 2014 - by Charles Fagan, CUES

What commands higher compensation?

Quick quiz question: According to this year’s CUES Executive Compensation Survey, which has the greatest positive impact on executive compensation? A) asset size of the employing credit union B) ...

Aug 1, 2014 - by Charles Fagan, CUES

Three more thoughts on succession planning success

Succession planning is a super hot topic for credit unions. Every publication you pick up announces another CEO retirement or a key executive moving on. And this is just the ...

Jul 1, 2014 - by Charles Fagan, CUES

Put innovation into action

“Hope is not a strategy,” Dave Serlo used to tell our team at PSCU when I worked with him there. What he meant was that leaders can’t just dream ...

Jun 4, 2014 - by Charles Fagan, CUES

People and professors key to virtual learning

Last spring I spent a week attending CEO Institute I: Strategic Planning at Wharton; last month I spent a week at CEO Institute II: Organizational Effectiveness at Cornell University. My ...

May 7, 2014 - by Charles Fagan, CUES

The impact of generations on staffing and strategy

When it comes to staffing and strategy, executives may find great payback in applying the “platinum rule.” Whereas the golden rule says, “Treat others as you’d like to be ...

Apr 4, 2014 - by Charles Fagan, CUES

Collaboration for innovation

Several experiences I’ve had over the last few weeks point to the idea that CUs are perfectly poised to succeed in the future—if their leaders embrace what I’...

Chuck Fagan

President and Chief Executive Officer
PSCU

Web: www.pscu.com

Charles E. “Chuck” Fagan, III is President and CEO of PSCU, a credit union service organization that leverages the cooperative model to better serve credit unions and their members through scale, buying power, partnerships with payments industry leaders and access to best-in-class payments processing solutions. Fagan’s 28-year career in the credit union industry began in 1988 as the card services manager for Virginia Credit Union. In 1997, Fagan joined PSCU as the company’s SVP/eastern region manager and in 2004 was named EVP, Chief Sales Officer and helped pioneer the company’s role in bringing emerging payments technologies to credit unions. In 2013, Fagan was named CEO of Credit Union Executive Society (CUES), a membership association dedicated to educating and developing credit union executives and emerging leaders, the organization launched its Strategic Innovation Institute™ with MIT and Stanford, and a blended learning offering, designed to maximize learning and minimize travel, in partnership with Cornell University. Fagan holds a BSBA in finance from Longwood University in Farmville, Va. He served as a director on the administrative board for Shady Grove United Methodist Church and currently sits on the Richmond Country Club Board of Directors.