The latest from Danielle Havlicek

Jul 12, 2019 - by Danielle Havlicek, La Macchia Group

5 steps to tackling a branch network transformation

Today’s digitally savvy consumers have high expectations, and retail brands are racing to design new ways to meet and exceed those expectations. To win the race, retailers are focused ...

Nov 30, 2018 - by Danielle Havlicek, La Macchia Group

Navigating success with your brand GPS

The competition to attract and retain membership amongst financial institutions has grown incrementally over the past decade. When everyone is vying for the same end goal, how do you stand ...

May 30, 2018 - by Danielle Havlicek, La Macchia Group

Using technology to enhance the member experience – 4 things to keep in mind

Now more than ever new devices and applications are being launched that are changing the way consumers interact with brands. Technology is creating connectivity and efficiencies that consumers have come ...