Gary Scalise leads the CUSO’s initiatives to deliver an unsurpassed service experience for the members of PSCU’s 850+ Owner credit unions. Gary is responsible for directing the people, processes and technologies that PSCU employs to resolve the 18 million inquiries that the company’s call centers receive annually related to inquiries on members’ accounts that span a broad range of products and services including credit, debit, bill pay and other types of accounts.