The latest from Greg Crandell

Mar 6, 2020 - by Greg Crandell, Query Consulting Group

Sisyphus* had it rough, but credit union CISOs may have it worse

Every year organizations everywhere, including credit unions and the world’s most sophisticated companies, increase their investments in the best firewalls, industry leading antivirus software, strong cybersecurity education programs, and ...

Jan 23, 2020 - by Greg Crandell, Query Consulting Group

Data-driven dialogues will define successful organizations

Digital disruption requires transformation – what’s your organization’s path to greater success? Thirty years ago, managers spoke of the need to address both “high-tech” and “high-touch” challenges to compete ...

Nov 25, 2019 - by Greg Crandell, Query Consulting Group

The “Social Network” beckons to the “Financial Network”

“Dateline November 13, 2019 SAN FRANCISO (Reuters) – Alphabet Inc’s (GOOGL.O) Google said on Wednesday it will offer personal checking accounts next year through its Google Pay app, initially ...

Oct 3, 2019 - by Greg Crandell, Query Consulting Group

You’re not the New York Yankees!

At a recent conference, focused on digital transformation and customer engagement, I was impressed by both the roster of speakers and the discussions among the participants, including their reactions to ...

Aug 20, 2019 - by Greg Crandell, Query Consulting Group

The changing role of the 21st Century CFO

Digital transformation driven by data analytics has become the answer to the question of how best to build a foundation for change.  As organizational leaders seek a successful path through ...

Jul 30, 2019 - by Greg Crandell, Query Consulting Group

The future belongs to those who ask why

We talk and write about the elements of culture needed to promote innovation and agility. But, when it comes time to outline in detail the specific actions to take to ...

Jun 20, 2019 - by Greg Crandell, Query Consulting Group

Faced with the challenge of digital disruption, we must question everything

News Flash!  Digital disruption is rapidly changing the financial services marketplace, and you need to ACT NOW if you wish to remain relevant. The above really isn’t “new” news.  ...

May 15, 2019 - by Greg Crandell, Query Consulting Group

Business intelligence dashboards in the data-driven organization

Financial institution managers everywhere are looking to grow market share, lower costs and improve customer service by maximizing the use of data throughout their businesses. Work has begun and through ...