The latest from Jeff Rendel

Jun 13, 2022 - by Jeff Rendel, Rising Above Enterprises

Building value as a C-suite leader

C-Suite roles in financial services have expanded through the years. The term “Chief” before a functioning title was once limited to “Executive, Financial, and Lending.” Industry growth, diversification, and advancement ...

Mar 11, 2022 - by Jeff Rendel, Rising Above Enterprises

Five words that guide the most customer-centric companies in the land

Three decades of strategic advisory to credit unions have led to comparable engagements with the Fortune 500 companies that serve as current or legacy sponsors to many credit unions. Think ...

Dec 13, 2021 - by Jeff Rendel, Rising Above Enterprises

How great boards deliver great value for their credit unions

Great boards have great dynamics among their fellow members. Contemporary research points to a parallel between successful board dynamics and overall value for a credit union. Further, through hundreds of ...

Oct 1, 2021 - by Jeff Rendel, Rising Above Enterprises

Building for your board’s future

Credit union boards have grown more involved, self-governing, and valuable. Their forward-looking viewpoints have resulted in boards renewing themselves as strategic partners with their CEOs. Below are four ways to ...

Aug 13, 2021 - by Jeff Rendel, Rising Above Enterprises

Listening for what you need to hear

As an executive, you rely on information from your colleagues to stay informed and make decisions. But, is the information you hear what you “need to hear” or what others ...

Jun 15, 2021 - by Jeff Rendel, Rising Above Enterprises

Member service – An act of friendship

If you seek to deliver exceptional service in a challenging industry, look no further than Southwest Airlines. The company consistently sets itself apart in customer service rankings, believes that great ...

Mar 18, 2021 - by Jeff Rendel, Rising Above Enterprises

Digital transformation – The next leadership skill

For many credit unions, digital transformation is at or near the top of their strategic plans. While the events of 2020 fast-tracked strategies for digital transformation, adoption and execution have ...

Dec 11, 2020 - by Jeff Rendel, Rising Above Enterprises

Bring a culture of success to your credit union

An unexpected occurrence happened along the path of three decades serving credit unions and their business partners: the course widened to include helping many of the most recognized customer-centric companies ...