The latest from Jordan Rumsey

- by Leading2Leadership

Tough conversations of leadership

Leadership requires mutual trust but also the courage to talk truth. It is with constant amazement when I learn a “leader” is hesitant to have tough conversations about attitude or ...

- by The Works Blog

It’s not suspicious, he does it all the time

by: Cindy Williams Once, when I was conducting BSA training for front-line staff regarding suspicious activity, I gave them an example of a retired gentleman at the credit union that ...

- by Mark Arnold

Smell your bathrooms

Note: The following is an excerpt from 30 Ideas to Build and Live Your Brand. For a free copy of the complete book, click here. Everything about your financial institution ...

- by CO-OP Financial Services

It’s Personal: Who needs mobile?

In a market as pervasive as mobile, it’s impossible to nail down a meaningful demographic. Are mobile users, as we are often told, young? Saying so excludes the millions ...

- by Third Degree

Your members want a relationship experience

by: Jentry Miller We recently came back from the CUNA Marketing and Business Development Council Conference. And even though everyone knows “what happens in Vegas, stays in Vegas,” we decided ...

- by CEO Advisory Group

4 Merger strategies credit union directors should consider

by: Glen Christensen Mergers are transforming the credit union landscape.  It is, therefore, ever more important for credit union leadership to be addressing the impact of mergers as part of ...

- by Credit Union Geek

Credit unions, spelled “C-o-m-m-u-n-i-t-y”

by: Joe Winn If you’re reading this, the concept of a credit union supporting their members is unsurprising. It’s what they do, right? By pooling their finances, it ...