Brand traps to avoid
There are traps everywhere when it comes to growing your financial institution. External traps (think about your competition). Internal traps (think about your employees). Regulatory traps (think about the NCUA ...
The latest from Jordan Rumsey
Credit unions can learn from Apple Watch’s onboarding
Personalized training could really pay off. by: Tim McAlpine Apple did a fantastic job making sure that my experience with the Apple Watch was amazing. From the online shopping, order ...
Branch transformation success: Coastal Federal Credit Union
With $2.5 billion in assets and more than 200,000 members, Raleigh, N.C.-based Coastal Federal Credit Union is the state’s second largest credit union. Like many ...
Consumers looking for incentives within mobile wallets
by: Brian Day Most consumers need incentives to try — and certainly to actively adopt — new technology. Mobile wallet usage is no different. In fact, consumer uptake of mobile payments is ...
How Verity is working with local bands to ‘turn up its volume’ in Seattle
Verity Credit Union has always walked to the beat of a different drummer when it comes to its marketing efforts. But many of these efforts aren’t just being different ...
For credit union executives, these are exciting times
Numbers don’t lie, and the statistics suggest that credit unions are growing within the United States. Membership at credit unions increased by 0.9 percent in the first quarter ...
Do your supervisors make $50,000?
by: Henry Meier If not, then they can no longer be classified as exempt employees and must get overtime. According to this morning’s news reports, that’s the core ...
5 new regulations that all credit unions need to be aware of
It’s never easy to overhaul a time-honored practice, even if that convention might be flawed and the solution promises to reduce paperwork for all parties involved. Case in point: ...