The latest from Karan Bhalla

- by Karan Bhalla, EXL Analytics

Predictive models take the sting out of collections

Collections is a touchy subject for people-centric credit unions. The human aspect to requesting repayment from already struggling members is difficult enough. Pile on the financial, regulatory and operations components ...

- by Karan Bhalla, EXL Analytics

The ideal blend of machine and human intelligence

Technology that mimics the human brain is predicted to disrupt nearly every business function imaginable. Machine learning, for example, will dramatically reduce timelines, increase quality and boost revenue. The technology, ...

- by Karan Bhalla, EXL Analytics

Not your father’s dashboard

Although business dashboards have existed for years, they are experiencing something of a resurgence. New financial products, digital communications and the increasing dominance of social media have all combined to ...