The latest from Kirk Drake

Oct 9, 2015 - by Kirk Drake, Ongoing Operations, LLC

Credit union technology force multipliers

If you are a small or mid-sized credit union, you are probably like me – obsessed with finding force multipliers that can help your Credit Union get to the next level.  ...

Sep 24, 2015 - by Kirk Drake, Ongoing Operations, LLC

If my credit union goes to the cloud will I need a CIO/CTO?

In most credit unions – they rely on their CTO/CIO’s to make sure they spend their money wisely, align their technology with strategy, and translate IT speak between executives ...

May 26, 2015 - by Kirk Drake, Ongoing Operations, LLC

Cloud isn’t innovative – moving your credit union to the cloud is

Credit Union cloud adoption has been slow but it has been heating up.  That shouldn’t come as a big surprise.  The face value of cloud for a credit union ...

Apr 23, 2015 - by Kirk Drake, Ongoing Operations, LLC

Does your member want a car loan or a car?

Everyone wants a piece of your member’s money and relationships.   Apple Pay, Mint, GreenDot, the bank down the street all are vying to take a slice of wallet share, ...

Jan 26, 2015 - by Kirk Drake, Ongoing Operations, LLC

Are credit union hot sites dead!?

When Ongoing Operations got started, we were a collaborative project by 7 Washington DC area credit unions to establish a better hot site location with guaranteed recovery options.  Very quickly ...

Dec 15, 2014 - by Kirk Drake, Ongoing Operations, LLC

Top 6 credit union technologies that I am thankful for as a member

As a late Gen Xer/Early Millennial – I grew up with technology.  I remember distinctly in the 5th grade when the mouse was introduced and our computer lab moved to ...

Nov 3, 2014 - by Kirk Drake, Ongoing Operations, LLC

What makes a good CUSO?

A CUSO, or Credit Union Service Organization, is a terrible thing to waste.  About 8 years ago, 7 Credit Unions and I started Ongoing Operations.  We have had our share ...

Oct 2, 2014 - by Kirk Drake, Ongoing Operations, LLC

Two must haves in every credit union technology plan

In the 70s everyone adopted mainframes.  In the 90s we transitioned to client-server architectures.  Then again in the 2000s the internet changed everything and we are once again in a ...