The one question Netflix uses to ensure an exceptional culture
You may know Netflix as a top media entertainment provider with shows like, Orange is the New Black and Stranger Things, but behind this media giant is a high-performance company ...
The latest from Laurie Maddalena
How to know when to fire someone
I once worked for a credit union where employees dreaded calling the accounting department. There was an accounting specialist who was not friendly and often snapped at you if she ...
What the most profitable companies do differently
A couple of years ago, I read the book, Firms of Endearment where the authors share how world-class companies profit from passion and purpose. We’ve all heard that having ...
A day in the life of a leader
Right out of college, I worked in the IT department as a help desk representative for an insurance company in upstate New York where I grew up. I was the ...
The importance of boundaries in leadership (and life)
On a recent Wednesday night, I was attending a parent association meeting at my children’s school to talk about upcoming events. These meetings have historically run long; sometimes going ...
How to actually achieve your goals this year
It’s a new year—a fresh start, a new page, a time for renewal and new commitments. It’s an exciting time to improve oneself and set high hopes ...
4 characteristics of influential leaders
My first job after college was as a help desk service representative in an insurance company. I knew it wasn’t a position I wanted to be in long-term, ...
This one thing is ruining your productivity
If you’re like most leaders, you spend your days rushing around dealing with emergencies, challenges, meetings and emails. Your days seem like a blur, and you struggle to articulate ...