The latest from Michael Colston

Apr 22, 2013 - by Michael S. Colston, SWBC

Are You Alienating a Big Segment of Potential Customers?

If you ran a restaurant, would you turn away patrons that weren’t able to pass an at-the-door credit check with flying colors? Or, if you ran a convenience store, ...

Feb 25, 2013 - by Michael S. Colston, SWBC

4 DIY Tips for Optimizing Your Self-Service Offerings

By. Jason O’Brien, SWBC Recently, the attention placed on institutions’ mobile and online banking capabilities has grown. As consumers move their banking relationships, or consider moving, they will be ...

Jan 25, 2013 - by Michael S. Colston, SWBC

The New Way to Pay – Prepare Your Institution for the Digital Wallet Boom!

By Jason O’Brien, SWBC Imagine: You’re at a store and ready to pay when you realize that you’ve forgotten your wallet. Embarrassed and frustrated, you tell the ...