The latest from Preston Packer

Jul 31, 2017 - by Preston Packer, FLEX

Is RDC fraud a concern? Here is the solution

Are fraud concerns holding your credit union back from implementing technology efficiencies? Or is your credit union currently experiencing cases of RDC fraud? It’s no secret that creative financial ...

May 17, 2017 - by Preston Packer, FLEX

3 keys to rethinking member service

Times are changing quickly when it comes to member services. It’s no secret that mobile has changed everything… Mobile has forced a rewriting of the rules. Credit union members ...

Apr 18, 2017 - by Preston Packer, FLEX

Is your credit union prepared for World War (Gen) Z

Is your credit union prepared for the next generation gap? Millennials (born 1980 to 1994) have been a topic of focus over the past several years, with good reason. At ...

Mar 22, 2017 - by Preston Packer, FLEX

7 (+ 1) ways your core should help you control risk

It’s a fact… credit unions face risks. And while mounting compliance regulations are in place to mitigate your risks, they are very successful at contributing to your stress levels.  ...

Mar 1, 2017 - by Preston Packer, FLEX

The ABCs of APIs

Application Programming Interface, otherwise known as API, is a protocol for allowing one software program to communicate with another. Importantly, APIs allow programs to share information and influence each other’...

Jan 18, 2017 - by Preston Packer, FLEX

Mobile or mortar? A winning technology strategy

With changes in the technology landscape where should credit unions focus their budgets during 2017 and beyond? Technologies such as mobile banking have become increasingly visible, but bricks-and-mortar locations continue ...

Dec 13, 2016 - by Preston Packer, FLEX

3 indicators to ensure you have the right technology

A credit union’s technology strategy is important to its success. However, knowing what technologies to choose and learning if they are effective can be a difficult task. The most ...

Oct 20, 2016 - by Preston Packer, FLEX

Surprising stats that prove check fraud should not be ignored

Cash may be king, but for many purchases, cash is just not reasonable or possible. And while payment cards and ACH are popular alternatives, the assumption that paper checks are ...