The latest from Rick Bialobrezski

Apr 14, 2020 - by Rick Bialobrzeski, GreenPath Financial Wellness

4 ways empathy can show up in your COVID-19 response

These are turbulent, unprecedented times. It’s uncharted territory for all of us. One thing is certain though – amid the chaos, there is opportunity. We all have the opportunity – we ...

Dec 13, 2019 - by Rick Bialobrzeski, GreenPath Financial Wellness

Finding your credit union’s “soul mates”

We can’t do it alone. In our personal and professional lives, finding the right partner makes all the difference. Partnerships will become increasingly important for your credit union as ...

Oct 1, 2019 - by Rick Bialobrzeski, GreenPath Financial Wellness

4 ways to drive loan growth

It’s fall, which means most of us are waist deep in budget and strategic planning discussions. It wouldn’t surprise me if loan growth is one of your top ...

Jun 13, 2019 - by Rick Bialobrzeski, GreenPath Financial Wellness

3 keys for designing member experience

Wise organizations know that creating exceptional customer experiences can build loyalty, make employees happier, reduce costs and grow revenue.  So how will you create exceptional experiences for the human beings ...

Mar 25, 2019 - by Rick Bialobrzeski, GreenPath Financial Wellness

Human connection: The missing link in member experience

That’s a popular question these days.  Credit unions typically answer with some combination of marketing, technology, products and customer service.  Yes, all of these are extremely important.  However, amid ...