The latest from Robert McGarvey

Jan 10, 2019 - by Robert McGarvey, McGarvey's Words

When small credit unions go, so do the big ones

A chart in consultant Marvin Umholtz’s year-end report CU Strategic Hot Topics jumped out at me and triggered a tsunami of worries about the future of credit unions. Crunching ...

Oct 12, 2018 - by Robert McGarvey, CULIANCE

The future of the ATM

Happy birthday, ATM – the machines turned 50 last year – and so the question has to be: do they have a future? A lot of technology just dies. Think iPods, VCRs, ...

Sep 26, 2018 - by Robert McGarvey, McGarvey's Words

BSA, AML, and your credit union

Ask a senior credit union executive what’s new at his/her institution in regard to anti money laundering (AML), Patriot Act, and Bank Secrecy Act initiatives and the reality ...

Aug 31, 2018 - by Robert McGarvey, McGarvey's Words

On the digital transformation journey with GTE Financial’s Brian Best

It was mid 2016 when Brian Best was handed the top job at GTE Financial in Tampa FL and he’s been charging ahead since.  With over $2 billion in ...

Aug 24, 2018 - by Robert McGarvey, CULIANCE

Big data and your credit union: Black magic or salvation?

The stampede is on. Suddenly credit unions across the nation have become convinced that big data is the path to prosperity. The good news: that’s half right. The bad ...

Jul 11, 2018 - by Robert McGarvey, McGarvey's Words

The cooperative advantage: Are you using it?

Credit unions are cooperatives – although not all know it. Now you do. But the important reality is that, as a cooperative, a credit union has a potentially massive ecosystem to ...

Jun 14, 2018 - by Robert McGarvey, CULIANCE

Making your board ready for 21st century duty

Ask credit union governance experts what has gone wrong with credit union boards and there’s no hesitation in the answer. Everybody knows what’s wrong with them. J. Keith ...

May 17, 2018 - by Robert McGarvey, CULIANCE

All generations now use mobile banking—but millennials want improvements!

One big, screaming takeaway from a recent survey by Javelin and the identity firm Jumio is that all generations now accept and use mobile banking. For some years we’ve ...