The latest from Robert McGarvey

Mar 22, 2018 - by Robert McGarvey, McGarvey's Words

On the digital transformation journey with Partners FCU’s CEO

“We are not moving fast enough. We need to move 2x or 4x faster,” said John Janclaes, CEO of the $1 billion Partners Federal Credit Union headquartered in Burbank, CA. ...

Mar 16, 2018 - by Robert McGarvey, CULIANCE

Auto loans, subprime borrowers, and your credit union

Credit unions increasingly have portfolios that are heavy on auto loans. Many jumped into car loans because they looked to be an attractive way to boost revenues in a time ...

Mar 8, 2018 - by Robert McGarvey, CULIANCE

Should wearables be on your tech radar in 2018?

A big question for many credit unions this year is: do we need to embrace wearables such as Apple Watch? Around 2010, credit union executives saw that members demanded mobile ...

Jan 23, 2018 - by Robert McGarvey, McGarvey's Words

Reinvigorating the credit union board for the 21st century

A two word question recently asked by a credit union board member puts in a starkly bright light the challenge many face: “What’s fintech?” No need to embarrass this ...

Jan 9, 2018 - by Robert McGarvey, CULIANCE

5 New Year’s resolutions for credit union marketers

The new year is here and it’s clear that it’s a time of transformational change. New technologies, a new generation, and new competitors are joining to dramatically reshape ...

Dec 13, 2017 - by Robert McGarvey, CULIANCE

Finding your growth targets: How to market your credit union

Take a guess: what percentage of Americans do business with credit unions? Answer: about 25% according to Experian. That means 75% have nothing to do with credit unions. As for ...

Nov 28, 2017 - by Robert McGarvey, McGarvey's Words

The outsourced credit union survival strategy

Call this a tale of two kinds of credit unions – and know that there is no simple answer to the question: Is a path to survival for credit unions to ...

Oct 23, 2017 - by Robert McGarvey, CULIANCE

Is this the death of the teller?

“The reports of my death are greatly exaggerated.” That’s what Mark Twain supposedly said in response to news stories reporting his demise. That’s also exactly what I think ...