Financial services: When “nice” becomes “necessity”
Wouldn’t it be great to have a steady supply of Godiva chocolates anytime you want? How about Dom Perignon? Even better, season tickets to all your favorite teams’ games? ...
The latest from Ron Daly
3 ways your credit union can help members prepare for life’s emergencies
Every day, events happen that can turn lives upside down. Maybe it’s a wildfire in California, forcing people to quickly flee their homes. Maybe a medical emergency occurs when ...
Who should drive exam innovation … the regulator or the regulated?
Back in my days as a CFO at a financial institution, we had a few tricks for making the regulators feel welcome when it came time for the annual exam. ...
Dear NCLC: Members like eStatements – just like other mobile-banking functions
Last month, the National Consumer Law Center (NCLC) released a report on Paper vs. eStatements, touting the benefits of print statements for consumers … and inveighing against financial service providers’ “coercive” ...
USPS makes history, cutting stamp prices 2¢. But does it matter?
For the first time in a century, the U.S. Postal Service will cut the cost of stamps in April. First-class stamps will fall to 47 cents, making me wonder ...
Feel the love: Boost mobile banking and increase ROI
How do I love thee, Smartphone? Let me count the ways: watching a movie, finding directions, listening to music, getting the score, buying stuff, playing games, videotaping the kids’ soccer ...
Mobile banking now … and later
Let’s start a credit union industry conversation about mobile banking. An honest appraisal of where we are versus where we need to be. In the nine years since Bank ...
What about Baby Boomers?
Marketers are obsessed with millennials these days. After all, their sheer number is now outpacing the baby boomers, their spending power is nearly $2.5 trillion worldwide and they represent ...