The latest from Ron Daly

Apr 10, 2013 - by Ron Daly, Virtual StrongBox, Inc.

Report card for eStatement adoption: How does your credit union measure up?

Over the 13 years DigitalMailer has provided eStatements to credit unions nationwide, we have seen our clients and their members gain many benefits. by Ron Daly, DigitalMailer The most cited ...

Mar 1, 2013 - by Ron Daly, Virtual StrongBox, Inc.

You, Your Members, Their Data And World Backup Day

By Ron Daly, DigitalMailer It may not be well-known, but its message and purpose should be well-heeded:  March 31 is “World Backup Day.” Given the huge amount of digital data ...

Feb 6, 2013 - by Ron Daly, Virtual StrongBox, Inc.

Research and Digital Innovation Up the Ante on Member Communication

By. Ron Daly, DigitalMailer, Inc. The stakes are being raised on technology. At DigitalMailer, we work with credit unions across the county to help them incorporate today’s technology into ...

Jan 10, 2013 - by Ron Daly, Virtual StrongBox, Inc.

When Introducing Self Service, Keep An Eye On Member Service

By Ron Daly, DigitalMailer Make it handy. Make it fast. Make it easy. Simple statements, but very important for meeting the expectations of today’s consumer. With technology continuing to ...

Dec 13, 2012 - by Ron Daly, Virtual StrongBox, Inc.

Unengaged Members – Rekindle the Flame with Technology

By Ron Daly, DigitalMailer, Inc. Too many credit unions report staggering numbers of “unengaged” members – anywhere between 20 percent and 30 percent, according to the clients we’ve talked with. ...

Nov 29, 2012 - by Ron Daly, Virtual StrongBox, Inc.

Get Personal And Dodge The Delete Button

Ron Daly, DigitalMailer, Inc. We live in hectic times. To help us juggle work, family and household duties, we search for convenience to simplify our lives. So, thank goodness for ...

Oct 16, 2012 - by Ron Daly, Virtual StrongBox, Inc.

Take Your Member Alerts from Good to Great

by: Ron Daly, President/CEO, DigitalMailer, Inc. Your credit union has built a strong member email list. You keep it updated and growing, encouraging both new and existing members to ...

Sep 26, 2012 - by Ron Daly, Virtual StrongBox, Inc.

Is the iPhone5 One More Nail in the Credit Union Coffin?

by: Ron Daly, President/CEO, DigitalMailer, Inc.According to the History Channel the Smart Phone is the #1 Gadget of the past 100 years. This diagram shows the convergence of ...