The latest from Sarah Marshall

- by Sarah Marshall, North Side Community Federal Credit Union

Identifying the important

Technology changes rapidly. Communities change. Relationships change. Product demand changes. People move. Employees leave and quit.  Regulations change. This is another reminder that change is inevitable. Response to change can ...

- by Sarah Marshall, North Side Community Federal Credit Union

Listening is still a key business skill

Business can be summarized as serving. At the core of all business endeavors, there is a connection between something someone needs or wants and a company or person that provides ...

- by Sarah Marshall, North Side Community Federal Credit Union

Why credit unions should think about income inequality

In Chicago, where I live, this article titled ‘The Middle Class is Shrinking Everywhere – In Chicago It’s Almost Gone’ has been shared widely in community development circles.   It is ...

- by Sarah Marshall, North Side Community Federal Credit Union

Three simple solutions to make change stick

The calendar recently turned a page over to 2019.  Even if you are not someone that personally sets goals and resolutions for the new year, most of us do feel ...

- by Sarah Marshall, North Side Community Federal Credit Union

Holiday promotions: A little extra help matters

It is evident everywhere that it is holiday season.  With Christmas trees, lights, and poinsettias around every corner, shopping special advertisements, and peppermint infused beverage promotions there is no mistaking ...

- by Sarah Marshall, North Side Community Federal Credit Union

The stories we don’t tell

One of the better known rules of marketing in our era of social media is to highlight lots of success stories and testimonials. It is easy to understand why. We ...

- by Sarah Marshall, North Side Community Federal Credit Union

Three reasons to be a life-long learner

One of the keys to staying sharp as a leader is continuing to learn. Almost all of us are grateful when the days of formal education are behind us, (and ...