Is your culture worth keeping?
Let’s pause and think about an area of the credit union movement that can be as inconspicuous as the air we breathe, and sometimes is discussed even less. It ...
The latest from Sarah Marshall
Make the right hire the first time
Hiring can be a dreaded task for any business. Making the right hire is tricky, but can be one of the most high-value actions an organization can take. There is ...
3 inexpensive ways to improve employee morale
We all spend a lot of our waking hours at work. The job we do and how much we like it can determine the overall quality of our lives to ...
Planning, patience, and perseverance
What does it take to implement a successful strategy? That’s a million- dollar question, and if a consultant had a failproof method for guarantee of strategic success, they would ...
Do you know your community?
The word ‘community’ is tossed around a lot. For some of our credit unions, it is part of our name. A growing number of us identify as community development credit ...
3 strategies for small credit union success
Small credit union executives wear a lot of hats. It keeps work interesting, but it can also involve being pulled in a lot of different directions. Small credit union CEOs ...
Why consider a historical review?
Credit unions are heavily in the midst of strategic planning. It is exciting to look forward. The turn of the year rings in possibilities and potential. Even if we have ...
When the work gets hard…
A long- time member yelled at you today, and it felt like the last straw. A product launch didn’t go as planned. A business relationship fell apart. The team ...