The latest from Sundeep Kapur

Sep 23, 2019 - by Sundeep Kapur, Digital Credence

From payments to money movement

There are some big changes that have shaken the world of payments. It is no longer just about debit, credit, and card-based transactions. Payments is about Money Movement – a relationship ...

Jul 31, 2019 - by Sundeep Kapur, Digital Credence

Avoid these big-data mistakes and drive insight through effective analytics

We sit on a significant amount of data that we struggle to leverage effectively. The challenges we face are plenty – from not having simplified and automated access to the data, ...

May 28, 2019 - by Sundeep Kapur, Digital Credence

Cognitive collaboration: The perfect way to blend artificial intelligence & humans to serve members

Cognitive Collaboration: The Perfect Way to Blend Artificial Intelligence & Humans to Serve Members Meet Chris, Employee I.D. 5703. Chris serves consumers 24×7, every single day. Chris answers questions, ...

Mar 27, 2019 - by Sundeep Kapur, Digital Credence

Why did FIS purchase Worldpay?

To become the largest payment company in the world. This new combine is expected to drive $12.5 billion in sales with about $5 billion in net income. The market ...

Jan 29, 2019 - by Sundeep Kapur, Digital Credence

The fine print: Implications of Fiserv’s acquisition of First Data

The first few reactions to the acquisition of First Data have been alarmingly brief. A few “wows” followed by “oh, that is big” and then the typical flurry of analyst ...

Nov 29, 2018 - by Sundeep Kapur, Digital Credence

Deciphering big data to create incredible member journeys (ROI)

Most financial institutions are seriously considering significant big data initiatives. And these institutions are absolutely correct because through data comes understanding. We have to know more, so we can serve ...

Sep 28, 2018 - by Sundeep Kapur, Digital Credence

Your 2025 strategy: Seven key success drivers

We are in the service business, the financial service business. We help consumers solve or resolve the money conundrum by providing a safe place to store their money, a place ...

Jul 30, 2018 - by Sundeep Kapur, Digital Credence

Cognitive collaboration: The emerging role of AI in banking

What makes a consumers’ experience exceptional in financial services? The consumer wants every transaction to offer simplified authentication, absolute convenience, and personalized relevance. They also expect superfast transactions and for ...