The latest from Sundeep Kapur

Oct 28, 2016 - by Sundeep Kapur, Digital Credence

The Golden Triangle: Can you lead with payments?

Financial institutions are relevant because they are vehicles to help consumers with their financial journeys. Bottom line success is achieved by creating profit – which is the positive difference between the ...

Sep 26, 2016 - by Sundeep Kapur, Digital Credence

Defining your financial institution’s 2020 blueprint

As financial institutions, we pursue an empowered consumer to be a part of their financial journey. Our key offerings include deposits, loans, and payments. We would like to be the ...

Jun 9, 2015 - by Sundeep Kapur, Digital Credence

Give me your mobile wallet!

My cab ride took Uber, the latte at Starbucks came off my phone, but I didn’t have digital money for dinner. My share of payment for dinner at a ...

Jan 13, 2015 - by Sundeep Kapur, Digital Credence

What I want for 2015

A high performing virtual branch! Yes, I need to create a real digital branch that is integrated into my other channels. Three things make it high performing – effective, convenient, & profitable. ...

Jan 9, 2014 - by Sundeep Kapur, Allied Solutions

2014, the year to become a mentor!

Happy New Year! What a launch this new year… A short holiday shopping season, tremendous shopping activity across channels, and then we even had the big breach at Target. Many ...

Dec 18, 2013 - by Sundeep Kapur, Digital Credence

Committed to a cause, committed to a purpose, committed to success

“I love my job! I love helping people! I want to make sure that I can keep serving the under banked!” This is how my conversation started with Mickie Traxler, ...

Dec 4, 2013 - by Sundeep Kapur, Allied Solutions

Three phenomenal lessons from 60 Minutes and Amazon’s Jeff Bezos

The other night, 60 Minutes had a very engaging discussion with Jeff Bezos, the founder and CEO of Amazon.com. Amazon started off as a place to purchase books and ...

Nov 25, 2013 - by Sundeep Kapur, Allied Solutions

Top 10 challenges facing credit unions

Credit union execs: how does your list compare? This list of top ten challenges was compiled by the author interacting with credit union executives at more than 500 financial institutions ...