The latest from Terry Redding

Oct 30, 2013 - by Terry Redding, CFI Group

Credit Union Satisfaction Index declines in Q3

From Q1 to Q3, the national Credit Union Satisfaction Index (CUSI) declined 2.2% to a score of 88. The scores for the underlying drivers of the CUSI experienced similar ...

Aug 27, 2013 - by Terry Redding, CFI Group

The Credit Union Member’s Growing Preference for Mobile Banking

Smartphones are a part of daily life. A recent IDC report estimates that 49% of the entire U.S. population uses a smartphone. By 2017, that number is expected to ...

May 14, 2013 - by Terry Redding, CFI Group

Auto Loans Driving Credit Union Growth

Credit unions have been on a roll lately. Industry profits, assets, and membership have all grown significantly since 2007, with indications that these trends will continue into the foreseeable future. ...